We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
  • An exceptional hotel that I will always go back to
  • Incredible
View deals
  • Best for overall Tokyo experience
  • Historic, best service, wonderful stay. Impressive concierge.
View deals
  • One of the BEST Level of Customer Service I’ve ever been in
  • Five star hotel but not perfect
View deals
  • Terrific hotel and amazing service
  • Truly excellent! Master switch off and snooze...
View deals
  • Amazing and welcoming stay for English speaker
  • Hotel Perfection
View deals
  • Serene atmosphere, Outstanding service
  • Can always count on the service at this hotel
View deals
  • Marriott with Ritz-Carlton service
  • Beautiful hotel and nice location
View deals
  • Perfection - even during an earthquake!
  • Proud to stay here
View deals
  • Love, love love this hotel. WOW!
  • Top quality!
View deals
  • Awesome Experience in every way possible
  • Simply Amazing
View deals
  • St Regis class
  • A quick 2 night stay
View deals
  • Perfect 5 night stay at the Shangri-La Tokyo
  • If there’s One hotel to experience in Tokyo
View deals
  • awesome stay with ancient hotel
  • The BEST luxury / boutique hotel I have ever had in Japan
View deals
  • Excellent hotel with exemplary customer service
  • Business hotel with vacation allure
View deals
  • Wonderful experience
  • Beautiful stay
View deals
  • Beautiful property with amazing staff
  • The best hotel I've ever stayed in, thank you Ritz Cartlon!
View deals
  • Comfortable & Restful stay in Hakuba!
  • Nothing but good words for this place & staff
View deals
  • High end business hotel to have good business meetings and a good rest
  • Awesome
View deals
  • Slick hotel with impeccable service
  • How do you say Fabulous in Japanese?
View deals
  • Deserves 6+ Stars
  • Brilliant!
View deals
  • Great value in a central location in Tokyo
  • Really good hotel with a great location
View deals
  • Thank you for the Ritz Carlton Osaka support and excellent service to our family during the June 18, 2018 earthquake
  • a fabulous 3 day stay in Osaka
View deals
  • Not so traditional but great experience
  • A lovely base for exploring hakone.
View deals
  • As always a fantastic place to stay
  • Highly recommended
View deals
  • Amazing,attentive service at a fabulous hotel
  • All inclusive alcohol and snacks
View deals