Advertisement
Cancun
Cancun
Hotels
All Cancun HotelsCancun Hotel DealsLast Minute Hotels in CancunBy Hotel Type
By Hotel Class
By Hotel Brand
Popular Amenities
Popular Cancun Categories
More Cancun Categories
Near Landmarks
Near Airports
Near Colleges
Popular Hotel Categories
Things to DoRestaurantsFlightsTravel StoriesCruisesCar HireMore

Plan Your Trip to Cancun: Best of Cancun Tourism

What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

Cancun, Mexico

Cancun’s a pretty well-known spot for spring breakers (and spring breakers at heart)—but its fun-loving spirit, miles of resorts, and nonstop nightlife is only one small part of the story. The city is one of Mexico’s all-around gems—literally made for holiday-making. Its velvety beaches are some of the best the Caribbean has to offer, while scuba divers and snorkelling buffs will find plenty of action in the surf—including the Museo Subacuático de Arte, with its more than 500 underwater sculptures. On the outskirts of the city, sites like the pyramids of Chichen Itza give a deep-dive on the area’s sacred Maya heritage.

Essential Cancun

Pick a category to filter your recs

Travel Advice

A family-friendly weekend in Cancun

Cancun has a reputation for being rowdy, but I also found it to be quite family friendly, with activities for all ages to enjoy. On a trip to the city with my in-laws, husband, and 11-month-old baby, we had no trouble getting around, and everyone had fun. It helped to plan in advance though, so here’s my cheatsheet for the perfect family weekend in Cancun.
Holly Kapherr, Winter Park, FL
  • Hyatt Ziva Cancun
    13,833
    The Hyatt Ziva is ideal for multigenerational travel because it’s basically two hotels in one—one side is for families, the other is adults only. There’s also the KidzClub with great activities like water volleyball, arts and crafts, and even video games; our baby was too young, but if your children are ages 4–12, drop them there (for free!) and then enjoy some quiet pool time. We also loved the family-friendly live entertainment every night.
  • Chichen Itza
    26,525
    Most of the tour buses that go to Chichén Itza don’t have or allow car seats, so we rented a car from the Enterprise in downtown Cancun instead. From Cancun, it was about a two-hour drive, and then we hired a certified tour guide at the ruins (and it was well worth it). We loved shopping for souvenirs at the market, and were delighted to find the “secret” popsicle stand near the main entrance to cool down after our tour.
  • La Ruta de los Cenotes
    64
    For a break from the beach, I highly recommend Ruta de los Cenotes—a 21-mile-long road near Puerto Morelos with dozens of cenotes. We especially loved La Noria and Kin-Ha; at both, you could either jump in from a platform or climb down a ladder into the cool, calm water. Arrive early to avoid the crowds, and bring towels and flotation devices if your children need them. Most cenotes have lockers to store your valuables.
  • Isla Mujeres
    For a fun day trip, we took the 15-minute Ultramar ferry to Isla Mujeres. The beautiful Playa Norte beach has peddlers selling snacks like grilled shrimp skewers and frozen mango slices, but we went straight to Lola Valentina restaurant and sat on the patio with a mountain of guacamole and chips to watch the street performers. Afterward, we went shopping on Miguel Hidalgo Avenue—a pedestrian-only street that turns into a lively party at sunset.
    Read more
  • Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya
    737
    If you’re visiting Cancun from May through September, don’t miss the chance to swim with whale sharks. We went out with Ocean Tours and the experience was amazing. They picked us up from our hotel (extra convenient!); the guides were bilingual and super friendly; and they provided everything we needed: life jackets, snorkelling equipment, snacks and cold beverages, and the confidence needed to swim alongside the world’s largest fish.
  • Interactive Aquarium
    1,863
    Our toddler-to-be loved touching the starfish and sea urchins in the tide pool area at this aquarium, but older children will love the dolphin swim experience. We adults also did the underwater walking experience, which takes place in one of the aquarium’s vast tanks full of fish and invertebrates—it was fascinating!
  • Croco Cun Zoo
    2,240
    At this zoo-like spot, you actually get to interact with the animals, which was a really fun way to learn about Yucatan wildlife. We fed white-tailed deer, wore a boa constrictor, and even walked a boardwalk next to native crocodiles. The property is largely untouched, so it’s a really natural, comfortable place for the animals to live. And best of all: children under five get in free.
  • Cancun Food Tours
    1,266
    For a fun night out with the family, book the Lucha Libre experience with Cancun Food Tours. We had the best time watching the wrestling match (from ringside seats!) and learning more about the sport (including whether Nacho Libre is real—he is, sort of). They even gave us masks to wear, plus we got to enjoy delicious tacos and a tequila tasting during the match and walk through a super cool night market afterward.
  • Captain Hook: Pirate Show and Dinner Cruise in Cancun
    2,057
    One of our favourite family-friendly things we did in Cancun was this immersive, pirate-themed adventure. Sailings depart every day at 6:30 p.m. and include a cannonfire send-off, live music, games, and a “battle” with an enemy ship. It sounds cheesy, and it is, but we had a blast. And children eat free at the buffet with a paying adult; get the $55 surf and turf for yourself.
  • Lorenzillo's
    6,265
    The oldest and most celebrated restaurant in Cancun is also one of the most expensive, but it’s family friendly and lots of fun. The service is welcoming and attentive (a plus if you’ve got hangry little ones), and there’s nautical decor, live lobsters, and fish tanks to entertain the children while you finish your wine. Oh—and there are crocodiles in the lagoon outside. Big ones!
Explore more from our sponsors

Cancun travel advice

Powered by AI
These questions and answers were created by AI, using the most common questions travellers ask in the forums.

Resort Recommendations

According to forum posts, some travelers recommend the Catalonia Royal Tulum for its excellent beach and food options, specifically when upgraded to Privilege for access to the restaurant BLoved. RIU Palace Las Americas and RIU Palace Costa Mujeres are also favored by many users for a good balance of amenities and atmosphere suited for both relaxation and some daytime fun.

Family and Accessibility Options

For family-oriented stays, posts highlight Barcelo and Iberostar as top choices due to their comprehensive facilities catering to various age groups. Travelers have called out Luxury Bahia Principe Akumal and TRS Coral for their accessibility features, particularly useful for guests with mobility issues, offering close proximity to amenities and transportation options within the resort.

Luxury and Party Atmosphere

For a more luxurious or adult-centric experience, Secrets The Vine and Excellence Playa Mujeres are frequently praised for their superior service, adult-only areas, and vibrant nightlife options. Breathless Riviera Cancun is also noted for its lively atmosphere, making it suitable for younger adults looking for both party and relaxation opportunities.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Visitax Introduction

Visitax is a tourist tax introduced in April 2021 for foreign visitors over the age of 4 entering the state of Quintana Roo, which includes popular destinations like Cancun. The tax was initially set at 224 pesos but has since been adjusted to 259 pesos.

Payment Methods

The tax can be paid online through the official government website (https://www.visitax.gob.mx//sitio/) or through a contracted third-party site, TravelKore, which charges a slightly higher fee. Payment is linked to the visitor's passport number, and a QR code is provided as proof of payment.

Enforcement and Compliance

Despite being mandatory, enforcement at Cancun Airport is lax. Check-in agents and security personnel do not typically request proof of payment, and many travelers report walking past tax collectors without paying. According to forum posts, there has been no strict enforcement or repercussions for non-payment, leading many to ignore the tax.

Recent Developments and Traveler Advice

Recent discussions suggest that there may be future changes to the enforcement of Visitax, potentially including penalties for non-payment. However, as of now, the tax remains poorly enforced, with many travelers choosing not to pay until stricter measures are implemented.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Self-Guided Tours

Some travelers suggested exploring Isla Mujeres independently by taking a ferry and renting a golf cart once there. This allows for a flexible schedule and the opportunity to visit attractions like Punta Sur and Playa Norte at one's own pace.

Guided Tours

According to forum posts, for guided tours, Shut Up and Fish is recommended for personalized fishing, snorkeling, and visiting ruins and cenotes. Additionally, Sin Postal Tours is praised for their extensive tour offerings, including cenote trips and archaeological site visits.

Tour Booking Advice

Travelers have called out the advantage of booking tours upon arrival in Cancun rather than pre-booking online to avoid being locked into schedules and to potentially benefit from better deals and weather conditions. Moreover, many posts emphasized the availability of tour vendors throughout Cancun, which allows for price comparisons and flexibility.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Public Transit Options

According to forum posts, the R-1 and R-2 buses are prominent public transportation options within Cancun's Hotel Zone. These buses run frequently along the main boulevard and are affordable at 12 pesos per ride.

Taxi Services

Some travelers mentioned that taxis in the Hotel Zone are not metered, and it is crucial to agree on a fare before starting the trip. A price sheet divided by zones determines the fares, but taxis may try to charge more if not challenged.

Alternative Transport

For those exploring beyond public buses and taxis, private transfer services like Canada Transfers and USA Transfers are frequently recommended. These services provide a reliable and possibly more comfortable way to navigate around Cancun, including the Hotel Zone.

Travel to Nearby Attractions

For journeys to nearby attractions or other cities, forum users suggest using the ADO bus service, which can be accessed by taking the R-1 bus from the Hotel Zone to the ADO bus station downtown.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Tipping Rates

According to forum posts, tipping etiquette in Cancun varies, but many travelers recommend tipping between 10% and 20% at restaurants and bars, depending on the service quality. Some users suggest tipping at least 20% to acknowledge the hard work of local service staff.

Currency for Tipping

Travelers have called out that both U.S. dollars and Mexican pesos are accepted for tips in Cancun. However, tipping in pesos is often preferred to avoid exchange rate issues for the recipient. It's also recommended to ensure that U.S. dollar bills are in good condition without any rips or markings.

Special Considerations

For specific services like all-inclusive resorts, users suggest planning a tipping budget, as tips are greatly appreciated by staff, even where tips are included in the package. Tips can significantly enhance the quality of service received. For instance, large tips at the beginning of service at beach or pool bars can ensure more attentive service throughout the day.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Beach Amenities

According to forum posts, several Cancun beaches such as Playa Delfines, Playa Caracol, Playa Tortugas, and Playa Chac-Mool offer rentals of loungers and umbrellas. Some of these are Blue Star beaches where, by law, palapas and loungers should be free, although travelers mentioned that staff might request payment unless challenged.

Food and Beverage Options

Travelers have reported that there are setups for drinks and light food available at places like Playa Delfines, though the offerings are not extensive and prices can be high. Beachside restaurants are available near many beaches, but not directly on the sand, except at Playa Tortugas.

Beach Safety and Cleanliness

User discussions reveal that while amenities are available, the cleanliness and safety of facilities like showers can be questionable. For example, the showers at Playa Delfines are mentioned as often being in poor condition and sometimes non-functional.

Additional Services

Some beaches offer non-motorized water sports and activities, but availability varies greatly by location and some beaches might restrict these activities. Enforcement of local rules regarding alcohol and beach toys also varies, impacting the amenities that might be available to visitors.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Recommended Companies

According to forum posts, several users have recommended EasyWay, Avant, and America as reliable car rental options in Cancun. These companies are frequently mentioned for their transparent pricing and good customer service.

Booking Tips

Travelers have advised booking directly through the car rental companies' official websites rather than through third-party platforms. This approach helps avoid hidden fees and ensures that the quoted price is the final price you pay.

Additional Services

Some travelers mentioned that companies like EasyWay offer additional services such as airport pick-up and detailed online quotes that include all fees and insurance options, helping to ensure there are no surprises upon arrival.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

ADO Bus Routes and Destinations

According to forum posts, the ADO bus service in Cancun provides routes to several significant destinations. Travelers have mentioned routes from Cancun to Valladolid, Chetumal, Mérida, and Bacalar. Additionally, the ADO bus operates from the Cancun airport to downtown Cancun, where passengers can connect to other services.

Service Frequency and Availability

Forum users have noted that ADO buses run frequently, with services like the airport route operating every 20 to 30 minutes. However, full schedules are typically posted only about a month in advance, and travelers can expect similar schedules throughout the year based on current postings.

Additional Travel Tips

Some travelers said that while ADO buses cover major locations, for travel to coastal towns like Puerto Aventuras or Akumal, other forms of transportation such as taxis or colectivos might be necessary, as ADO is an express service with limited stops.

This summary was generated by AI from Tripadvisor forum posts.
Was this helpful?

Tripadvisor is not responsible for these answers or any opinions in them. Please read full forum posts for more details and information.