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Reviewed 7 November 2016

A very good experience. Very polite & helpful staff. If you dont stay in this hotel you will miss the beauty of Munnar.
Check in was completed in just 5 minutes. everything was nice & organized.
Just the water is cold in bathroom & I think they switch the geyser off after 9 or 10 in the morning.

Room Tip: Choose room with the front view & book classic room as suites are far from the main building
  • Stayed: October 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ayesha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 11 November 2016

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Munnar - Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are grateful to you for your kind words, thank you! At our resort we aim to ensure that our guests are pampered in the typical Sterling Holidays way. Thank you for mentioning our staff members. Our well trained staff members are the representatives of Sterling’s core beliefs – to leave no stone unturned in ensuring that our guests feel welcomed and are taken care of.
We would love to welcome you and your family in our resorts located across India.

Sincerely,
The Sterling Holidays Team

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Reviewed 4 November 2016 via mobile

Resort is very good .Good view ,Nice restaurant ambiance, Nice food .only problem is we are timeshare holders of sterling resort ,when we purchase the time share holiday,they promised the kichenett with utensils, but this time they don't give any cooking facilities. We are old people ,so we can 't eat outside food daily.and they don't give any priority to there members in providing accommodation in spite of booking 3months before holiday.

Stayed: June 2016, travelled with family
Thank AshaD83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 11 November 2016

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Munnar - Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are grateful to you for giving us the opportunity to host you. Thank you listing the features that you liked the most. We apologize for the inconvenience mentioned by you. We have shared your valuable feedback with the Resort Management Team.
We look forward to hosting you in our recently renovated resorts across India.

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016

Resort amongst tea garden is marvelous with meals and external activities. Mr Satish from activity section made our stay more valuable and exciting.Mr Suraj from housekeeping is appreciable. Mr Syed from marketing department helped to view us new up coming resorts for availing during our vacation tour.

  • Stayed: October 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank soujeetc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 11 November 2016

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Munnar - Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are delighted to know that you had a pleasant stay with us. At Munnar – Terrace Greens we seek to bring the best of hospitality and nature together for our guests.Thank you for mentioning our staff members. Our well trained staff members take great delight in ensuring that no stone is unturned to pamper our guests in the typical Sterling way!
We would love to welcome you again in our resorts located across India.

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016

I have stayed 2 days with family here. It has very good weather around the hotel and is located on top of the hills. Food and indoor/outdoor games are awesome. They organize some activity (like Karoke, team building activity etc) everyday and activities are nice and enjoyable.One minus point is size of the room (classic room).

  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ronak_Patel_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 11 November 2016

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Munnar - Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are glad to know that you enjoyed your stay with us. Our resort’s location has been chosen to ensure that our guests are pampered with the bounties and wonders of nature backed with the best standards of hospitality. The in-house activities are aimed at providing a recreational break to our guests, and we are pleased that you had a rejuvenating time.
We would love to pamper you again in the typical Sterling way!

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2016

Resort is in a good location . you can view the Anayirangal dam from there.
Theres enough open space available to laze around.
They also provide options for some mild outdoor adventures.
There are activities arranged for children.

Service and food was also good.
Rooms are nice.

Its an ideal place for people who prefers to spend most of their time in munnar in and around the resort itself.

If you would be spending most of your time , outside the resort and if you are looking at this resort , just to spend your nights, then , this might not be the most value for money option .

All in all, a good property, nice views, good service , good food, but may just not be the best value for money option available in Munnar.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jojen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 9 November 2016

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Munnar - Terrace Greens.

We appreciate your taking the time to share your review of our resort.
We are glad to know that we could make your stay pleasant in more ways than one. We are glad that our culinary options were able to leave a lasting impression on your taste buds. Our in-house activities are aimed at ensuring that our guests have a lot to remember fondly about their holiday.
We hope you choose us again as your hospitality partner in the near future!

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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