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Reviewed 26 April 2018 via mobile

The place is awesome! Love the food, atmosphere and mostly the people! Quality food, great service and cool shops and beatiful outdoor area. The animation team is awesome, they do all these fun and interesting activities to keep everyone entertained. Love the place, definetly coming back soon. Really recommend visiting the hotel.

Stayed: April 2018, travelled with family
2  Thank Angelina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KILITHOSPITALIT... G, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this reviewResponded 7 May 2018

Dear Mrs. Angelina A,

We would like to thank you very much for your valuable review and for choosing our hotel.

This is an honor for us to see that you are happy about your stay at our hotel.

Once again thank you very much and we would like to see you at our hotel in the near future.

Kind Regards,

Lemi KÜÇÜK
General Manager
Crystal Palace Luxury Resort & SPA

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Reviewed 26 April 2018 via mobile

Food was very delicious, such a big variety of different foods. Entertainment was very fun! Loved dancing every night. Location is excellent, with a nice little market just 5 minutes away. The staff was extremely friendly, especially the animation team! I loved how they made every evening exciting, with all their activites and presence. Thanks for making my trip even more fun!

Stayed: April 2018, travelled with family
Thank Isabella A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KILITHOSPITALIT... G, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this reviewResponded 7 May 2018

Dear Isabella A,

We would like to thank you very much for your valuable review and for choosing our hotel.

This is an honor for us to see that you are happy about your stay at our hotel.

Once again thank you very much and we would like to see you at our hotel in the near future.

Kind Regards,

Lemi KÜÇÜK
General Manager
Crystal Palace Luxury Resort & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018

The service was amazing, my family and I found the staff super helpful. We did stay during the start of their peak season and the resort was not crowded at all. When we first arrived we wanted to make a reservation for their Mexican restaurant but apparently we were too late. The very kind and beautiful woman who worked at the Guest Service desk was on her way home when she heard that we wanted to make a reservation and bent over backwards to meet our request. We thought it was very nice of her to go out of her way on her way out the door to make us happy. Most of the staff remembered my 3 year old daughter's name and would always great her with a smile, we thought was awesome. Our room was always clean and this is a personal 'deal breaker' that the wife and I have. We always appreciate a clean room. The tennis court is AMAZING, it was just resurfaced. The food was...eh. There was nothing that was great or delicious, just your standard typical buffet food. The wife and I didn't go back for seconds because there was nothing that stood out. The pool is nice, but there is nothing very special about the pool. The beach is nice, but there isn't anything special about the beach. The point I am trying to make is that there is nothing that stands out about this resort that separates it from any other of the resorts in Side. This resort provides pretty much the same thing that most of the other beachside resorts offer. You don't miss out on anything by not booking this resort. Food was good, pool was good, room was good, service was great.

  • Stayed: April 2018, travelled with family
    • Location
    • Rooms
    • Service
3  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KILITHOSPITALIT... G, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this reviewResponded 9 May 2018

Dear Mr. David D,

Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities, the food in our restaurants, the bars and that especially our Ultimate Inclusive concept, which allows our guest to enjoy numerous privileges absolutely free of any additional payments, made your family holiday excellent. Our sincere gratitude for your praising comments and the recommendation.

It would be a pleasure to see and serve you again at Crystal Palace Luxury Resort & Spa

Best Regards,

Lemi KÜÇÜK
General Manager

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Reviewed 22 April 2018 via mobile

We are having a lovely time in the hotel, the staff are very helpful and nothing is to much trouble. Food is amazing and with a good choice every day.
Beach is clean and ideal for families.
Animation team go out of there way to make you welcome.

Stayed: April 2018, travelled as a couple
2  Thank MichaelC8010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KILITHOSPITALIT... G, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this reviewResponded 7 May 2018

Dear Mr. Michael C,

We would like to thank you very much for your valuable review and for choosing our hotel.

This is an honor for us to see that you are happy about your stay at our hotel.

Once again thank you very much and we would like to see you at our hotel in the near future.

Kind Regards,


Lemi KÜÇÜK
General Manager
Crystal Palace Luxury Resort & SPA

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Reviewed 21 April 2018 via mobile

The people are really nice and talented the animation is really good the people are nice and greeting the pool is nice and fresh the slides are fun and the food is nice and the beech is nice and hot and it is the best hotel I have been to .

Stayed: April 2018, travelled with family
4  Thank sisi012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KILITHOSPITALIT... G, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this reviewResponded 7 May 2018

Dear Guest,

We would like to thank you very much for your valuable review and for choosing our hotel.

This is an honor for us to see that you are happy about your stay at our hotel.

Once again thank you very much and we would like to see you at our hotel in the near future.

Kind Regards,

Lemi KÜÇÜK
General Manager
Crystal Palace Luxury Resort & SPA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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