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Isabella M

Massage na Moru

Review of Palas Hotel
4.0 of 5 bubblesReviewed 7 Jul 2023
Took my mother in law for her first massage and they made the experience a lovely one. She had the full body massage (60min) which was quite affordable. I had the back and neck massage and must say my masseuse was great, adjusted the pressure to my preference. I’d highly recommend as there’s limited options in Petrovac. If you’re after a couples massage do note that it won’t be in the same exact room. It’s easy access to the beach and also has a beach view, pool side restaurant. You can book quite flexibly and they even offer walk-ins. Most importantly access to the spa facilities is included in the price, jacuzzi, Turkish hammam and sauna. The experiential shower didn’t really live up to it as water pressure was pretty low. Besides that, you can enjoy a range of teas and coffee if you ask nicely. My only suggestion is that the hotel provide more options of body oils, shower gels and perhaps disposable exfoliating gloves to enjoy the self-hammam experience. I had to purchase some products from the local cosmetics store which wasn’t that costly but would be great if it could be included or offered as an add-on.
Date of stay: July 2023
Room Tip: If they don’t have something from the menu ask if they can order it from Palas Lux (partner hotel)
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels Group Budvanska rivijera, Marketing at Palas Hotel, responded to this review
Responded 17 Jul 2023
Dear Guest,
Thank you so much for your feedback. We’re delighted to hear that you enjoyed your stay in our Hotel. We always try our best to satisfy all the needs of our guests. We appreciate all your comments that will certainly encourage other readers to stay with us. Everybody is looking very much forward to welcoming you soon again.
Best regards,
Sales and marketing department
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 8 June 2023

At this very moment, I am still a hotel guest. Eight days are behind me, there are three more to go. However, I can already say that I will be back very soon, maybe already in September.
What I like the most about this hotel is the architecture, location and staff. Speaking of the architecture, it is, in my view, a real jam – everything is specious, from the long main entrance hall that gives you deep perspective ending in the sea with the two islands that are considered to be one of the key landmarks of Petrovac. Going forward in the same direction, once the long hall ends, one will find him/herself on the large terrace, which is basically the extension of the hall, with the same amazing view… basically, from the moment you enter the hall everything directs you toward the sea and if you just keep walking, you will end up on the hotel beach after 100m.
The hotel preserved the old furniture from the 80s, there are many interesting paintings on the walls, everything feels very cosy, despite the size… it may give you the impression of being in a museum/gallery.
Speaking of the architecture, this hotel is low rise, with limited number of rooms – even when the hotel is fully occupied you still have plenty of space… one can even say that the public space is oversized for the hotel capacity, but that is EXACTLY what makes it so different and luxurious.
The location is, as already indicated, perfect – facing the beach, being 100m from the reception desk to the beach (from the hotel garden it is appr 30m).
The staff is as warm as the Montenegrin summer 😉. Everyone is willing to go beyond its line of duty in order to make a guest happy, starting from the reception and ending with a bar, restaurant, housekeeping service etc.
Food… I loved it, sufficient choice, well prepared. I paid for the half-board and it is perfect for me, cannot comment on the all-inclusive aspects.
As long as the hotel maintains this atmosphere, quality of service and the balance between the space and number of guests, it will have a luxury flair that number of 5-star hotels do not have… and I am saying this as someone who had been lucky enough to visit many top-level hotels in my business and private life.
The worst thing for this hotel would be that someone tries to turn it in to “modernized” version, potentially add capacity, open some shops in the hall (now there is none!) etc. This kind of “upgrade” would kill its spirit and would make it just one of many… and most comparative advantages it has at the moment would be gone.

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ZoranL_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels Group Budvanska rivijera, Marketing at Palas Hotel, responded to this reviewResponded 17 July 2023

Dear Guest,
Thank you so much for this wonderful feedback. We’re delighted to hear that you enjoyed your stay in our Hotel. We always try our best to satisfy all the needs of our guests. We are more than happy to hear that we exceeded your expectations. We appreciate all your comments that will certainly encourage other readers to stay with us. Everybody is looking very much forward to welcoming you soon again.
Best regards,
Sales and marketing department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2023 via mobile

Very close to the Beach with restaurants and cafés. We stayed at the annex building 50 meter from the main building. And the building is from 2019. Ervything is new and beautiful. The staffs are very friendly. The Only thing to improve was the evening dinner buffet was terrible. A big hall with so many guests and loud. The quality of buffet was not so good. The breakfast buffet was even better .

Date of stay: May 2023
Trip type: Travelled with family
Thank hzh30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels Group Budvanska rivijera, Marketing at Palas Hotel, responded to this reviewResponded 29 May 2023

Dear Guest,
Thank you so much for this wonderful feedback. We’re delighted to hear that you enjoyed your stay in our Hotel. We always try our best to satisfy all the needs of our guests. We appreciate all your comments that will certainly encourage other readers to stay with us. Everybody is looking very much forward to welcoming you soon again.
Best regards,
Sales and marketing department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2022

From my room I had a really amazing view, after that disappointment after disappointment. Cold food served on first dinner, same “hot vegetables” served for breakfast the next day. Most of the food was recycled from dinner, breakfast, and lunch.
The dining room was a good place to watch other non English guests over load their plates as if there was going to be no chance of going back for more.
Did not have a good nights sleep for the whole 2 weeks stayed there, as could hear noise from the bar below the room and the lift going up and down all night.
All inclusive drinks where very limited to either sprite, cola, squash, and spirits. The coffee was very poor quality and un drinkable.
Room service was unpredictable, some days they went to the room in the morning, some days it was early afternoon.
Mosquitoes are everywhere in the hotel.
Uncomfortable seating in every area of the hotel.
Would not go to this hotel again ever

Date of stay: October 2022
    • Location
    • Sleep Quality
    • Service
Thank Ducks111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels Group Budvanska rivijera, Marketing at Palas Hotel, responded to this reviewResponded 19 April 2023

Dear guest,
thank you for your feedback and your kind words. This means a lot to us. Please accept our apology for any disappointments encountered. Rest assured that we'll do our best to improve our service in all aspects and we hope we'll have a chance to welcome you again and to surpass all your previous experiences.

Warmest regards,

Sales and marketing department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2022

High standard rooms and facilities.indoor/outdoor/childs pool. Great promenade with shops ,restaurants/bars an old fort and harbour!Staff were very good! we tried the Spa which was good ! A very comfortable hotel would stay again! The self service restaurant had a good choice but at times the food was a little cool!

Date of stay: October 2022
2  Thank davidcarol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels Group Budvanska rivijera, Marketing at Palas Hotel, responded to this reviewResponded 19 April 2023

Dear Guest,
Thank you so much for this wonderful feedback. We’re delighted to hear that you enjoyed your stay in our Hotel. We always try our best to satisfy all the needs of our guests. We appreciate all your comments that will certainly encourage other readers to stay with us. Everybody is looking very much forward to welcoming you soon again.
Best regards,
Jelena Kaludjerovic, sales and marketing department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2022

The positives from this hotel is the stunning full sea view from the balcony of our room, it was a wonderful sight especially watching the sunsets. We have a king size bed at home and the bed in the hotel room was even bigger and very comfortable. There was also complimentary bath robes, slippers, beach towels,free safe deposit box & upon arrival there was a plate of fruit and bottles of water left out for us.
I also liked the comfy sun loungers with sun visors there was plenty of availability for them.
The downside to the hotel are the fact you get kicked out of the main restaurant on Saturday's so that wedding receptions can take place. It might be a savvy business idea to have weddings, conferences and seminars at regular intervals but it isn't great from the hotel guests point of view. Having to endure the heavy beat of the live wedding band, screaming kids running around & messing with both the lifts - not great!
I have to say that on the whole I personally enjoyed the food & found plenty of variety although I have to agree with others that it was lukewarm at best. On a couple of ocassions even the fresh hot food that came out was in fact stone cold.
Entertainment for hotel guests was live entertainment on Saturday, Tuesday & Thursday and was good, it was a young man playing keyboard, backing tracks and songing. It was unfortunate that on the second Saturday the young man was ill and there was no alternative entertainment provided which was a great shame.
Would I return - no

Room tip: 4th floor gets a great sea view
Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank L R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotels Group Budvanska rivijera, Marketing at Palas Hotel, responded to this reviewResponded 19 April 2023

Dear guest,
thank you for your feedback and your kind words. This means a lot to us. Please accept our apology for any disappointments encountered. Rest assured that we'll do our best to improve our service in all aspects and we hope we'll have a chance to welcome you again and to surpass all your previous experiences.

Warmest regards,

Sales and marketing department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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