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Ways to Experience Hell's Gate Geothermal Reserve & Mud Spa
from US$58.82
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from US$30.98
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from US$446.02
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Reviews (1,827)
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Traveller rating
814
584
259
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72
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13 - 18 of 1,827 reviews
Reviewed 4 weeks ago

Absolutely loved our visit to hell's gate. Staff where lovely, taking photos for us and would recommend anyone to definitely visit

Date of experience: April 2021
Review collected in partnership with this attraction
Thank melissamontrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HellsGateRotorua, Hell's Gate Management Team at Hell's Gate Geothermal Reserve & Mud Spa, responded to this reviewResponded 3 weeks ago

Kia Ora melissamontrose,

Thank you for sharing your positive feedback with us, it made our day! We work really hard to provide the best possible customer service and are happy to see that was reflected in your visit. We will let the team know to keep up the good work! We hope to see you again soon.

Ngā mihi,
The Hell's Gate Team

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Reviewed 4 weeks ago

It's a great experience. The mud is limited to 20 minutes, but there is unlimited access to the other two pools. A beautiful environment.

Date of experience: April 2021
Review collected in partnership with this attraction
Thank 150,196,446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HellsGateRotorua, Hell's Gate Management Team at Hell's Gate Geothermal Reserve & Mud Spa, responded to this reviewResponded 3 weeks ago

Kia Ora 150196446,

Thank you for sharing your positive feedback with us, we are so pleased you had a fantastic experience at Hell's Gate. We agree, our geothermal reserve is beautiful! Our mud baths have a time limit due to health and safety reasons, however you can relax for as long as you wish in the sulphur spas. We would love to have you back again sometime soon!

Ngā mihi,
The Hell's Gate Team

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Reviewed 4 weeks ago

Second time we've been. Thoroughly enjoyed the mud pools. Clean, new, well organised, easy to book, lovely staff, great mud.

Date of experience: April 2021
Review collected in partnership with this attraction
Thank vikingleif_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HellsGateRotorua, Hell's Gate Management Team at Hell's Gate Geothermal Reserve & Mud Spa, responded to this reviewResponded 3 weeks ago

Kia Ora 1vikingleif,

Thank you for sharing your positive feedback with us, it made our day! We work really hard to provide the best possible customer experience, so we are pleased to see you had a great time at Hell's Gate. We will let the team know to keep up the good work. We hope to see you again soon!

Ngā mihi,
The Hell's Gate Team

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Reviewed 5 weeks ago

A bit disappointed that we needed to wait for the mud pools. I thought that was the point of booking a time from the website, so that when you get there, you are already allocated the specific time that you booked for. Overall experince though was good and we really like the hot pools itself.

Date of experience: April 2021
Review collected in partnership with this attraction
Thank MsLaxG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HellsGateRotorua, Hell's Gate Management Team at Hell's Gate Geothermal Reserve & Mud Spa, responded to this reviewResponded 3 weeks ago

Kia Ora MsLaxG,

Thank you for sharing your feedback with us, we are pleased to hear that you enjoyed your experience overall! In our busier times, you are able to relax in the sulphur spas before enjoying your mud bath, with the option to hop back into the sulphur spa after. Rest assured, your skin will have received all of the benefits from both the sulphur water and geothermal mud during your experience.

Ngā mihi,
The Hell's Gate Team

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Reviewed 29 March 2021

Tour was great fun, pools were excellent, especially the mud baths! Skin felt amazing for days after.

Date of experience: March 2021
Review collected in partnership with this attraction
Thank Craig_t_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HellsGateRotorua, Hell's Gate Management Team at Hell's Gate Geothermal Reserve & Mud Spa, responded to this reviewResponded 3 weeks ago

Kia Ora Craig_t_j,

Thank you for sharing your positive feedback with us, it made our day! Our sulphurous mud and waters have many benefits, including leaving your skin feeling amazing for days. We would love to have you back again sometime soon!

Ngā mihi,
The Hell's Gate Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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