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Reviews (2,300)
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1,857
328
79
22
14
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Traveller rating
1,857
328
79
22
14
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Reviewed 16 November 2021

We have just returned from our 3rd visit to this delightful resort. Once again the Velassaru team were exception led by Marj. The welcome onwards made this the most memorable trip we have made with the highlight being the romantic beach dinner to celebrate our 40th wedding anniversary. The quiet resort offers everything we wanted for a "get away" experience after the problems over the last 20 months

We took advantage of the "Indulgence" package which was well worth while and gave us freedom of choice in which ever restaurant we chose to dine. Faisal, the Head of Food and Beverage looked after us so well and he and his team looked after our every need - nothing was too much trouble and the attention to detail was outstanding. The food, especially in the Sand restaurant was exceptional both terms of quality and presentation but all the different restaurants with their different cuisines are excellent.

We requested the same Beach Villa with Pool room that we have had previously which is on a secluded part of the beach - pure paradise; very spacious with a wonderful open bathroom and outdoor shower

As I said in my last review 20 months ago: "The overall management and running of the resort is seamless; the team culture is exceptional and we can't wait to return once more"

Room tip: All rooms are very quiet and private. We decided to have a room on the beach rather than in the lagoons. All are excellent
Date of stay: November 2021
    • Value
    • Rooms
    • Service
3  Thank Phil H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brett Castleman, General Manager at Velassaru Maldives, responded to this reviewResponded 16 December 2021

Dear Phil,

Thank you for taking the time the time to write a review of your stay with us and we are delighted that you chose Velassaru as the destination to celebrate your 40th Anniversary and especially during these challenging times.

We really do appreciate your feedback and are happy to hear that our team exceeded your expectations and that you had such a great experience once again on our beautiful Island. I will ensure that your positive feedback is passed onto them.

We are really looking forward to welcoming you back once again to our piece of Paradise for your fourth time.

Kind Regards,
Brett Castleman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2021 via mobile

One of the best resorts ever stayed..

Beautiful & amazing views.. friendly staff.. delicious food.. calm & relaxing ambience.. great Snorkeling..

The island photographer took some amazing photos which made our stay more memorable....

Date of stay: August 2021
Trip type: Travelled as a couple
Thank BinnyS31
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 November 2021

It has been my third time and enjoyed very well. Ms. Marj is a great resort manager and host. Starting from the spacious villa and ample of greenery.... delicious food ... great snorkeling and kayak experience. Fantastic , fantastic ... Look forward to return again.

Room tip: very calm , clean , green
Date of stay: October 2021
    • Value
    • Location
    • Service
1  Thank ManojKCHDIN
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 October 2021 via mobile

It took us way too long, to get the ride from the airport to the resort,
We landed at 7 and Wernt even on our transfer boat until 10am!! That’s 3 hours of waiting

The boat ride there was nothing special, the boat itself took/5 mins to arrive.

The welcome, we walked from the boat to the back, they took our passports while we waited exactly to be finished checking in, my husband was not greeted once, Forbes standard failed.
We got off the boat at 10:03, it’s 10:20 right now and currently still sitting waiting.
While waiting and signing for the double charge I let him know how inconvenient and let down we were to be having to change our entire plans.
His attitude “that’s your choice”
Our check in attendant was Ibrahim, his attitude towards it all was extremely rude, he basically said, not my problem, this is what’s going to happen, attempted to make zero accommodations.
We signed papers at 10:45am and waited again another 30 minutes, finally got into our room at 11:16.

If you’re going to travel 24 hours to go to your dream destination, avoid this place at all costs, it will ruin your plans so much.

On the 17th, the next day we kept to ourselves except for dinner, we ordered our meal and some pizzas, we never got any plates for the pizza, we finished our water and never got a refill, we had to get up and ask for napkins and water, and then my husband had to get up and sign for the bill.
The only thing the waiter did was being a pizza and water out, awful service!!

Pool is mediocre, no slides,
No activities at all anywhere, or events, shows etc..

In the Forbes standard this hotel would be rated a 2 at the most.

Our total originally was $3100
But because they would not allow our 3 babies all under 5 (who already sleep with us in the same bed) to stay with us, they forced us to get a second room. (Knowing we would obviously not allow our 3 and 1 year old to sleep in a separate room)
All about the profit.
$6200

Save yourself the haste and heartache and try a diffrent resort, especially is travelling as a family, eventually I’m sure every hotel will have to become more family friendly because that’s where the trends are going!

I also found two cockroaches! One in our beach villa and one in the spa!! I took a picture of both!
And our bungalow bedroom wall had the wall paper falling off, not something that should happen in such a expensive hotel.

Room tip: Be ready to wait a LONGGG long time to be checked in, poor communication, and the rudeness is unyielding for customer service here.
Date of stay: September 2021
Trip type: Travelled with family
5  Thank Mullins family M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 September 2021 via mobile

One of the best resorts where you can be with your family and friends it’s kids friendly and safe each and every one will take care of you only thing which needs to improve is activity schedule which is not so awesome .I had the beat para sailing with my guides they both are awesome much regard to them to make my trip one of kind

Room tip: It’s most friendly resort in male
Date of stay: August 2021
Trip type: Travelled with family
1  Thank rahul j
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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