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Reviewed 28 February 2021

I planned this trip in just 2 hours , including flight tickets; the online support is excellent and this trip offered us a life time memory. Excellent location, excellent facility, excellent hospitality, superb food, everything was amazing.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hemantum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay Nair, Marketing at Kumarakom Lake Resort, responded to this reviewResponded 28 February 2021

Dear Guest,

Thank you for sharing positive feedback. This will only inspire and motivate our associates to excel in their work.

Warm regards

Sanjay Varma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2021 via mobile

Perhaps the only Paradise on earth!

This is their tag line and quite true as well !

Covid precautions followed completely put all of us at ease.

Each and every member of the staff is happy, smiling and always ready to help. Hats off to their positivity and service. Such service and warmth in hospitality is a rare find in the best of hotels and resorts

*F&B*: Compliments to the chef for catering to all our demands and to Mr.Johney and Ms.Aksa for their beautiful smiles and never say NO demeanor.
Gibril with his quiet and efficient presence at the coconut counter made our mornings perfect with the lake view green grass and fresh coconut water

Landscaping and room service: the private pool villas are fabulous and well kept. The private pool is well maintained and was a welcome treat in these covid times.

Kudos to the staff for the upkeep of their gardens and lawns and ofcourse Kavi for the beautiful photos which make for fond memories.

*Spa:* authentic kerala ayurveda spa. We had body massage as well as massage done with feet which was a new experience. Our special thanks to the Spa staff for sharing their 'Dashamoolarishtam' with us.

Thanks to Mr. Teji for managing the whole show and our entire trip including pick ups and drops and accommodating changes in timing due to flight delay.

Thank you for a wonderful wonderful stay !

Date of stay: February 2021
Trip type: Travelled with family
Thank Chatterbox_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay Nair, Marketing at Kumarakom Lake Resort, responded to this reviewResponded 28 February 2021

Dear Guest,

Thank you for sharing such overwhelming and elaborate feedback. This will only inspire and motivate our associates to excel in their work

Warm Regards

Sanjay Varma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2021 via mobile

This was our second visit to Kumarakom Lake Resort, and we went in with high expectations and a little trepidation as this was our first trip since Covid. The resort exceeded our expectations in every way - both in terms of facilities and service. Here's what we loved:
- Covid protocols were strictly followed. Staff wore masks at all times, sanitizer was available everywhere, and rooms were thoroughly sanitised. We felt super comfortable in our rooms and the restaurants.
- The service was top notch. All staff were excellent - including Teji, Johney, Kavi, Gibril, Jotsna, Aditya,Aksa and all the other staff working tirelessly to maintain the property and stake care of us. Special thanks to Teji for taking care of our every need and Johney for the excellent restaurant experience. Kavi's lovely photography ensured we captured all or memories.
- The food was excellent. I was craving some off menu Kerala dishes like Avial and Erissery, which they gladly prepared. I would request the management to include these dishes on the menu and let others enjoy these local treasures!
- All amenities were functioning, including their seafood restaurant, their terrific spa, the pool and other activities.This ensured we enjoyed a full and 'normal' vacation.

Overall, a superb and relaxing trip thanks to the excellent people running the resort.

Date of stay: February 2021
Trip type: Travelled with family
Thank Akshayrajagopalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay Nair, Marketing at Kumarakom Lake Resort, responded to this reviewResponded 28 February 2021

Dear Akshay,

Thank you for sharing positive feedback. More than anything else, we are very particular about following Covid related protocols in the interest of our guests and associates..

Warm Regards

Sanjay Varma
General Manager

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Reviewed 27 February 2021

Situated by the lake, surrounded by water and beauty this is one of the most exotic places to be. The food, the service, the ambience everything is excellent. Totally worth the money and time we spend there.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank prantikas2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay Nair, Marketing at Kumarakom Lake Resort, responded to this reviewResponded 27 February 2021

Dear Guest,

Thank you for sharing positive feedback. This will only inspire and motivate our associates to excel in their work

Sanjay Varma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2021

My Apologies for delayed review... I don't have words to describe How i felt after visiting this place... Here a special Thanks to my travel agent who with his expertise had booked House Boat on the last day of my trip.... and i really appreciate his knowledge for the detailing on the resorts ... Coming back to Kumarakom lake resort i had booked Heritage Villa with Private Pool ( Due to covid i never got chance to swim during my entire Honeymoon ) but my room with private pool made up for all the days i couldn't ... Its a huge resort with some great category of rooms ( I know they have some Meandering Pool Villa which i shall surely explore in my next trip to Kerala ) But the House Boat is must if you visiting as a couple ... The entire resort is beautiful and serves some great food with a huge spread of pickles on Buffet table... Dont miss the morning walk to spot the birds in near bird sanctury...

Room tip: If budget permits take Heritage Villa with Private Pool facing Lake or may take Meandering Pool Villa...
Date of stay: January 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank arnoohoneymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vijay Nair, Marketing at Kumarakom Lake Resort, responded to this reviewResponded 23 February 2021

Dear Guest ,

Thank you for sharing positive feedback.We are glad that your honeymoon sojourn with us was an enjoyable one .We look forward to welcoming you back for your anniversary celebrations.

Warm Regards

Sanjay Varma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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