This hotel has the potential to be outstanding but not there yet.
The positives are many
Great staff friendly and helpful (Jaun Jose on reception 11/10!)
Outstanding location with sunsets to die for
Peaceful and out of the way
Wonderful pool Right on the beach
Room size good and well laid out
But the small things move a hotel from good to great .
Things not quite right
Maintenance of rooms need to be better our outside rainshower didn't work right The sink in the bathroom plug didn't work One bedside light not working
Also decor needs a refresh
But the big NO NO was the rip off breakfast. The included breakfast was minimal and then you had to pay for what in most hotels is a standard breakfast. Example a glass of juice is $2. I can tell you this made me feel ripped off and your approach to me was a cash machine. For such a hotel it really is unacceptable and you need to sort this out.More
- Free Wifi
- Free Parking