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“excellent food but service provided under pressure”

Sa Cardiga e Su Pisci
Ranked #2 of 22 Restaurants in Costa Rei
Certificate of Excellence
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 10 October 2018

We had booked in advance and our table was available when we arrived. We sat outside where there were many tables and many waiters/waitresses. It took a little while before we had menus and also before we could order. The food came out at a good pace, not too fast or slow, just right. The food itself was excellent: great flavors, nice and hot and fresh, and looking pretty and appealing. Even though the service was timely and polite, I was under the impression that the staff were rushed and stressed, not relaxed. This combined with the size of the place and the number of people made it a not so romantic experience. Summarised: great food, recommended for groups, a little less for couples.

Date of visit: July 2018
    • Value
    • Service
    • Food
Thank RP-Netherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 October 2018

Ambience of the place very intimate so great for couples celebrating; there is a play area for toddlers so it's also great for families. Sit inside or outside on the garden patio, your choice; we preferred inside to avoid cigarette smoke. Food fascinating and portions quite big. As the name suggests, there is a predominance of fish/seafood dishes. This is family run and it shows - the team work well together both front of house and in the kitchen. Staff unfailingly friendly and helpful.

Date of visit: September 2018
    • Value
    • Service
2  Thank picnicmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018 via mobile

We ate here a few nights ago and it was a fabulous dining experience. Last night my wife fell at our villa and hurt her arm. We tried to find an open pharmacy and only popped into Sa Cardiga to ask for directions. All of the staff (manager, waitresses and a chef with very good English) immediately took calm efficient control. They got an ambulance for my wife and a taxi for me to the hospital. They made follow up calls to make sure all was ok. They have a busy restaurant to run but still found time to make a traumatic experience go as smoothly as possible. What a wonderful, caring team! We will be back tonight to thank them again and to enjoy their lovely food and the whole dining experience.

Date of visit: September 2018
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2018

I must admit that my friends visit the restaurant for over 30 years. Although we only ordered only one plate, that long tradition of visiting adds without any doubts to the warm welcome and the friendly and impeccable service.
We ordered lobster alla catalana with fresh cherry tomatoes, thin slices of sweet onion and fennel in a sauce of virgin olive oil with the grained lobster eggs and a fish filet with zucchini and a light parmesan and green herb sauce and a little bit of bottarga.

The presentation of the plates was a joy for the eye with the lobsters delicately shelled and dressed with the lobster meat and the paper thin sliced zucchini dressed as fish scales on the filet, each scale topped with a dash of bottarga.

I gladly admit that I've never been eating such a perfectly steamed and flavoured succulent lobster since a long time.

The delicate vermentino IS by Argiolas was a great match.

The paste of sebadas as a desert was a bit too thick though and missed therefor the delicasy of the main dishes.

Excellent caffè and mirto closed an almost perfect evening. And all of that for a reasonnable price. My friends and I left the restaurant with a big smile on our faces.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank hvdb2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

If it was possible I would give negative mark for tonight’s “dinner”. Even though the restaurant have had quite good review mark, from the very beginning the service was not so good (table was not set up for more 20min, to make an order even worse)...
After ordering food and drinks we have had to revise Sir that have taken the order to bring us THE DRINKS (another 15min). Food have never arrived, we waited more than half an hour for ONE first plate to arrive (not 4, one!!!). People around us that came after have already finished theirs starters and first plates, after what I went to check what was happening. I tried to communicate with the lady that was in charge after what OLD SIR that previously took our order came and with very aggressive attitude started to shout at me and to INSULT me after what he told me “IF YOU CAN’T WAIT FOR ONE PLATE YOU CAN GO AWAY”...so we went.
Attitude and service(it should not even be call service) like this in a place where high level was expected can not be possible to imagine. Super unprofessional...with this attitude it will be closed very soon.
For the owners: If you can not manage the amount of clients that you have do not do it, quantity is not a quality!!! After tonight I am very sure that I will never ever enter in this place and will suggest it to everyone else!

Date of visit: August 2018
Thank ticonsigliounposto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thomas m, titolare at Sa Cardiga e Su Pisci, responded to this reviewResponded 26 August 2018
Google Translation

Sono Franco Massessi è la prima volta che rispondo personalmente ad una recensione

Meravigliato della recensione in lingua inglese, ma nella vostra pronuncia non ho percepito alcun
accento anglosassone , ecco perché rispondo in italiano.

Ma andiamo dall’inizio.
Si il vostro tavolo non era finito di apparecchiare, perché essendo entrati al secondo turno e non volevamo
farvi attendere di più all’ingresso.

Mi avvicino al vostro tavolo per l’ordine, tre persone ordinano due primi piatti e un secondo (piatto unico),
mentre il quarto commensale (il giovane), si rivolgeva in modo non cortese “IO NON SONO PRONTO

In seguito si avvicinava al tavolo mio genero, ancora non pronti. Dopo diversi minuti vengo chiamato per
l’ordine definitivo ( sono passati ben 30 minuti circa). Invio l’ordine, un antipasto, due primi e un secondo e
a seguire ancora un secondo e non un solo primo come voi asserite.

Dopo alcuni minuti torno in sala, sempre il giovane si rivolgeva a me facendomi notare che mancava
l’acqua, gli rispondo che era in arrivo, infatti come finisco di parlare l’acqua era già a tavola.

Andiamo al culmine dei fatti. Mentre ero intento alla cassa a fare dei conti, con diverse persone presenti, si
avvicinava la giovane e a muso duro mi profferiva le seguenti parole, che riporto integrali “ GUARDI CHE
ENTRO 12 MINUTI “. Si purtroppo devo ammettere l’unica verità della vostra recensione, la mia risposta è

L’unica cosa che ho percepito è che qualcuno di voi lavora per conto di uno CHEF molto noto a livello
internazionale ??? Ecco i 12 Minuti ??

E’ vero il cliente ha sempre ragione, ma fino a certo limite. Ricordatevi che questo locale è aperto da ben 40
anni e non sarete certo voi a farlo chiudere con questa recensione, fatevene una ragione.

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