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11 - 16 of 593 reviews
Reviewed 25 September 2021 via mobile

Other than the extremely friendly and accommodating staff this hotel has nothing to offer. Food is mediocre at best. Rooms are very run down with absolutely no amenities. For 150 euros a night this hotel is an absolute rip off. Thank you to Stavros the manager and George the waiter for making the stay more pleasant:

Date of stay: September 2021
Trip type: Travelled on business
2  Thank Laura B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 September 2021

First i'll start with the positive: the location. The only hotel in kalamata that is directly on the beach - no road to cross to access the water.

Now everything else.
Facilities: this was once a lovely, modern hotel. That must have been 2 decades ago. The room, which was spacious (we paid for a one bedroom suite), had paint peeling off the walls above where my children slept. The hallways were littered with loose floor tiles that would rattle as you walked by. The stairs had sharp edges from where the marble had cracked away.

Cleanliness - below average. See in the pictures a hair that was on the wall of our bathroom from the time we checked in until the time we checked out.

Service: Poor, very poor. There was only one guy who made any sort of effort to accommodate normal requests (Antoni at the restaurant). When i asked one day for a carafe of water, i was told to get up and get water myself from the buffet.

In general it was made very clear via actions that if we were locals (rather than expat greeks), we would have been treated better. For example: on the first day we were aggressively accosted by the waiter on the beach to remove a glass we had brought down. Fair enough: they don't want the glass breaking. Oddly enough though, he had just brought the local greek gentleman sitting next to us a bucket of ice to place his glass bottle that he had brought with him to the beach. Wonder why?

The hotel managers did not care really. They offered words without action and made it abundantly clear that we were not important. They acknowledged that the condition of the hotel is poor and that it is due for a refresh. At one point Stratis (one of the managers) told me that we were lucky to have such a good view from the room (which we paid for).

Next time we'll stay at Elite or HorizonBlu.

DO NOT GO.

Room tip: Don't bother. They are all old.
Date of stay: August 2021
    • Value
    • Cleanliness
    • Service
1  Thank NR14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 August 2021 via mobile

Great four star hotel. Good food, accommodating staff, great location!!! Will definitely be back. Some improvements in the rooms would be advisable. It was difficult to get warm water, it was either too cold or too hot. Cleaning was satisfactory. Close to water spots faculties and paragliding center.

Room tip: People with children are advised to pick ground floor rooms
Date of stay: August 2021
Trip type: Travelled with family
Thank frangoslaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kostas Siokos, General Manager at Grecotel Filoxenia, responded to this reviewResponded 11 November 2021

Dear Guest,

We would like to thank you for staying at Grecotel Filoxenia and for your review.

Your feedback is always an extra motivation for us to improve our services even more.

We are very happy you had a great time with us and we wish to welcoming you again at Grecotel Filoxenia soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2021

So, my wife and me were looking for a nice and affordable place in order to spend abt 3-4 nights together with our three(3) children, aged 2, 5 & 7 years old.

Over the years we have been very satisfied witht he Grecotel Hotels, so we decided to get a better look at this hotel, located just at the edge of Kalamata city in Mesinia. Very near Athens, only a couple of hrs by car in comfortable roads.

We managed to find a good deal during the end of July 2021 (25-29/7), and booked the room arnd 5 days before (we were lucky it was not fully booked).

For a family such as ours, the hotel offers as a first choice the family room, which comprises of a small hall, a big bathroom and an average sized bedroom, with a double bed, bunk beds for the 2 older children and a small park-bed for the 3rd.

Suggest you pick a room situated at the ground floor, and not higher, since you have direct access to the garden / pool / etc.

The pool is average-large sized, and the hotel offers you towels and sunbeds. Same for the beach which is literally 20 meters away from the pool. Like my wife said, it is like going to a lux camping place.

Hotel offers nice breakfast buffet, lunch buffet for children only, and dinner buffet for all, if you choose the semi-inclusive packet. In general, the food is delicious and offers a wide variety of flavors (foods and sweets).

In general, it is a relaxing experience, and i recomend it especially when going for vacation with children (has some child activities organized during noon time, when the adults can nap while their kids are cared for).

For couples only, my personal opinion is that you would get a little annoyed if you happen to book dates and hotel is full with families gaving children, as it is not always quiet and relaxing at the pool etc...

Many thanks for a wonderful stay at Kalamata, and looking forward to coming backa gain sometime.

Room tip: ground floor to have direct access to the garden / pool / buffet / etc.
Date of stay: July 2021
    • Value
    • Rooms
    • Service
Thank chb_oeo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kostas Siokos, General Manager at Grecotel Filoxenia, responded to this reviewResponded 13 November 2021

Dear Guest,

We would like to thank you for staying at Grecotel Filoxenia and for your review.

We are very happy you had a great time with us and we wish to welcoming you again at Grecotel Filoxenia soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021 via mobile

Amazing place.
In our way back from and wandering in the maneland we had a stay in Grecotel.So clean following the covid rules and the staff was always there to help.The breakfast was delivious including big variety of products
Rooms were amazing and on the same floor as we were a big group!Much appreciate
We totally recommend the place and we will definitely come back to stay longer

Date of stay: June 2021
Trip type: Travelled as a couple
Thank LovetravelingT2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kostas Siokos, General Manager at Grecotel Filoxenia, responded to this reviewResponded 18 November 2021

Dear Guest,

Thank you for taking the time to share your wonderful review on Tripadvisor.

We are pleased to read that you had a great overall stay in our Grecotel Filoxenia hotel and about praising our dedicated personnel who always do their best in order to make your holidays unforgettable as well as our facilities & services..

We would like to thank you for highly recommending us and we are looking forward to the
opportunity of welcoming you back soon.

Best Regards,

Konstantinos Siokos

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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