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Baobab Suites
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Reviews (772)
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All reviewsprivate poolbreakfast deliveredhot tubbreakfast boxbed suiteserenity suitewashing machineboutique suitehealth clubsecond bedroomthought of everythingkids clubhuge terracefully equipped kitchensteep hilleverything you could possibly needeach morning
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12 - 17 of 772 reviews
Reviewed 2 weeks ago

I am on the last day of my 6 night trip to Tenerife. My room is Terra 001.

Pros:
* gorgeous views of the water on one side and the mountain on the other
* easy & quick check in and check out process
* breakfast boxes served in your room at the time you choose (tons of options)
* its like a mini apartment with tons of room and space (including 2 bathrooms)
* I loved the constant sound of water running from the private pool on my deck.
* the windows open completely all the way open in the living room and the bedroom
* private pool suite is HUGE
* they brought me cake as a surprise for my birthday (I didn't tell them it was my birthday so it was a pleasant surprise)
* room service food and restaurants are pretty good with nice selections

Cons
*OMG!!! Please put families with kids on the opposite side from those who do not have kids!!!!! Both rooms to my left and right had noisy loud kids all day!!!!! It really took away from the peacefulness and relaxation of the trip. Families with kids should be booked in rooms closer together and those without kids on a completely opposite end.
* only other con is the hotel doesn't have a little gift store on the premises (for things such as bottled water, sunscreen, snacks, etc.)

Overall very nice hotel with the exception of screaming yelling kids on both sides of my room who yelled, talked and cried from sun up to sun down every day!!!!

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Service
3  Thank michellekelley89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baobab S, Guest Relations Manager at Baobab Suites, responded to this reviewResponded 1 week ago

Dear michellekelley89,

First of all we really want thank you for writing a review with so much detail. It is a delight to read about so much positivity however it does worry us that we were not able to solve your troubles during your stay. When a certain situation is communicated to the reception they have an opportunity to solve the problem, unfortunately there are no records of you informing us on the situation with regards to the noise. We would have been happy to try and change your Suite for one with less noise. We are very sorry for these troubles you experienced.
With regards to the little gift shop you would have liked to have had onsite, there is several nearby, the nearest one to the hotel is a 500 meter stroll.

We hope that you will consider us for your next holiday,

Best regards,

Your Baobab Suites team

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Reviewed 4 weeks ago

Very impressive location with great views over the sea and Adeje. The suites had everything you needed. Staff were welcoming and very friendly and efficient. Breakfast provided an excellent selection to suit all requirements and tastes. Will return on next visit to Tenerife

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank William David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baobab S, Guest Relations Manager at Baobab Suites, responded to this reviewResponded 2 weeks ago

Dear William David T,

We are delighted to hear about your experience with us, thank you very much for sharing and for commenting in such a nice way about our staff.

We look forward to welcoming you next year,

Best regards,

Your Baobab Suites team

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Reviewed 4 weeks ago via mobile

Absolutely loved it.
Not showy at all. Staff excellent, warm and pleasant. The suite was just amazing. All you could want.
I have stayed in many places round the world and I have to say that Baobab Suites in just the best. Can’t fault it.
Will def be back.

Stayed: May 2018, travelled as a couple
5  Thank FraserMitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baobab S, Guest Relations Manager at Baobab Suites, responded to this reviewResponded 2 weeks ago

Dear FraserMitchell,

Comments like yours motivate us to go that extra mile for our guests every time, thank you very much for describing and sharing your experience.

The lovely words about our staff will be passed on immediately as this is one of the things they love to hear!

We look forward to welcoming you back with us,

Best regards,

Your Baobab Suites team

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Reviewed 4 weeks ago

Stayed here last week. We had a 2 bed suite with private pool.
It was extremely well appointed, very high level of fit and spotlessly clean.
Breakfast was amazing, couldn’t have asked for anything else, a very good selection.
All of the staff were extremely helpful and friendly from reception, restaurants and cleaners, we felt that they genuinely wanted you to have a nice holiday.

Room Tip: Sea view, private pool if you can afford it
Stayed: May 2018, travelled as a couple
3  Thank sandyb723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baobab S, Guest Relations Manager at Baobab Suites, responded to this reviewResponded 2 weeks ago

Dear sandyb723,

Thank you ever so much for reviewing your holiday with us. The positivity you express makes us very proud! We will inform members of staff that they did an amazing job keeping and maintaining you happy during your stay.

Thank you again and hopefully see you back very soon,

Best regards,

Your Baobab Suites team

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Reviewed 4 weeks ago

We have just returned from a fantastic week for our family holiday at Boabab suites with our 3 year old.
We had breakfast included which was fantastic (but dont bother going to that same restaurant for dinner the food was really expensive & mostly beige. We ate there the first night as we were desperate but it was revolting)
If you like to keep active & want some time for yourself the jewel in the crown has to be the Health Club opposite: After breakfast I could escape to do a class each morning, often outside: spin classes, pump, yoga, reformer - classes often in spanish but very friendly & easy to follow
There's a large kids club also where they make masks & do lots of activities.
We often went to the Health Club in the evenings for dinner too as the bar/restaurant there is really nice (& we could find something healthy that our toddler would eat) & they do bucket sized G&T's!
Also at the back of the bar is a massive sandpit & beach volleyball court with trampolines - so the mums & dads can relax with a sundowner watching the kids play. We met many other parents there doing the same thing & several locals so its obviously a popular choice for families.
We had a great time - they have thought of everything you need for a holiday with young family .

Room Tip: 1room suites are good size, if you have 1 child they put a single bed in the lounge.Rooms w jacuzzi's/pools are overlooked by main pool
  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank boredtotears1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baobab S, Guest Relations Manager at Baobab Suites, responded to this reviewResponded 2 weeks ago

Dear Mrs. Boredtotears1,

First of all thank you for posting your comment and for your honest feedback with regards to the dining at restaurant BITE. At BITE there are 10 different menu´s which are served over the course of 10 days. We are sorry to hear that it was not to your liking. It is very hard to cook to every ones liking. BITE tries to do so though by only using fresh products with regards to meat, fish and pasta.
If we would have known about your experience during your stay we would have been more than happy to try and find an appropriate solution for you and the family.

That being said we are happy to hear that you were able to completely relax with a drink while your 3 year old was playing in the sand pit at the Activate Sports Club! You are absolutely right, the hotel can be perfect for families.

Thanks again and we are looking forward to receiving you with us once again,

Best regards,

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