The staff make this hotel! They are super friendly, helpful, happy and very hard working. A true credit to hipotels. We have had a wonderful stay here, the location was not our first choice but our original hotel in cala dor closed early. We chose here instead and so grateful we did. We were upgraded to a junior suite with sea view which was a lovely surprise. Hotel is close to airport and to the beautiful city of palma. The buffet restaurant is lovely but an a la carte restaurant would have been perfect to use in between as local restaurants are not great and very German orientated, no local mallorcan places in playa de palma. Plenty in palma though. The pool restaurant very nice for dinner and lobby bar good too. If you want some winter sun to relax by pool and take long walks on beach it's perfect. I'd give hotel 10 out of 10 but resort not so much, very very German centred to the point there are German bars and restaurants every where....instead of mallorcan! Not a reflection on the hotel though. Thanks for a wonderful stay with fabulous hospitality, especially the lovely Toney and and Henri - true stars!