We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotels.com
Booking.com
US$145
View deal
Free cancellation until 01/06/22
Reserve now, pay at stay
FindHotel
US$142
View deal
ExpediaUS$145
Trip.com
eDreamsUS$145
View all 9 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (230)
Filter reviews
230 results
Traveller rating
96
44
33
23
34
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
96
44
33
23
34
Show reviews that mention
All reviews swimming pool nice view garden terrace housekeeping team great facilities front office staff room cleanliness cable car stayed for one night pleasant stay hotel guests check in process late check f b shuttle bus theme park gpo
Selected filters
Filter
Updating list...
57 - 62 of 230 reviews
Reviewed 24 January 2022 via mobile

Awesome 2 night stay at the Swiss Garden Residence. Nice, clean & spacious 2 bedroom executive apartment. Breathtaking mountain view from the balcony. Beautiful swimming pool & its surrounding landscape. Breakfast area overlooking nice garden terrace. RM 25 per person for breakfast with room for improvement in term of taste of the food served. Overall, super happy

Date of stay: January 2022
Trip type: Travelled with family
Thank AinilI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
latifah Mohd Nor, Guest Services / Front Office at Swiss-Garden Hotel & Residences, Genting Highlands, responded to this reviewResponded 9 February 2022

Dear Ms Ainil,

Thank you for letting us know the highlight of your recent stay at Swiss-Garden Hotel & Residences, Genting Highlands. We appreciate hearing back from our guest and are glad you enjoyed you stay especially with the hospitality service that our team delivered. We hope to see you with us again.

Regards,
Latifah Mohd Nor
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2022 via mobile

Everything of this hotel is great except for the lack of full body mirror that we girls really needed. If you love a good massage, the massage services here is great with an affordable price. Come with friends and family to this place would be wonderful

Date of stay: January 2022
Trip type: Travelled with friends
Thank Qinyi14012001
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
latifah Mohd Nor, Guest Services / Front Office at Swiss-Garden Hotel & Residences, Genting Highlands, responded to this reviewResponded 9 February 2022

Dear Qinyi14012001,


Thank you for letting us know the highlight of your recent stay at Swiss-Garden Hotel & Residences, Genting Highlands. We appreciate hearing back from our guest and are glad you enjoyed you stay especially with the hospitality service that our team delivered. We hope to see you with us again.

Regards,
Latifah Mohd Nor
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2022 via mobile

Nice environment with hot pool and outdoor park .15 mins drive to genting highland also plenty of restaurants nearby and 10 mins to genting premium outlet store. My family have a pleasant stay will come back again.

Date of stay: January 2022
Trip type: Travelled with family
Thank Syhow
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
latifah Mohd Nor, Guest Services / Front Office at Swiss-Garden Hotel & Residences, Genting Highlands, responded to this reviewResponded 9 February 2022

Dear Mr Syhow,


Thank you for letting us know the highlight of your recent stay at Swiss-Garden Hotel & Residences, Genting Highlands. We appreciate hearing back from our guest and are glad you enjoyed you stay especially with the hospitality service that our team delivered. We hope to see you with us again.

Regards,
Latifah Mohd Nor
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2022

Had such a 2 days wonderful short gateway. Strategic hotel, nearby Genting Premium Outlet and shoplots for food hunting.

Beautiful rooftop view, gorgeous pool. I had the opportunity to scout all the area and it is lovely. Nice garden terrace at level 5 too.

Our room was spacious and clean. We can open our window which give us fresh breeze. Happy me!

All the staff are friendly and helpful. Kudos to Swiss Garden Genting Highland.

Date of stay: December 2021
Trip type: Travelled with family
Thank Shamimismail
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
latifah Mohd Nor, Guest Services / Front Office at Swiss-Garden Hotel & Residences, Genting Highlands, responded to this reviewResponded 9 February 2022

Dear 462belam,

Thank you for taking the time to provide us with your review regarding your stay with us and we are sorry for the service short fall. Rest assured that the points highlighted have been shared with the relevant department and team for a thorough review. We would appreciate the opportunity to restore your faith with Swiss-Garden Hotel & Residences, Genting Highlands and reconsider visiting us again for a much better experience.

Regards,
Latifah Mohd Nor
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022 via mobile

Room was okay but since its more like suite concept should be they prepared at least cutleries and plates. Or At least can also prepare hair dryer inside main bedroom. But overal Everything was okay but during night time from 12am-2am there have a group shouting non stop (maybe drunk) and my baby was cranky whole night. Tq

Date of stay: January 2022
Trip type: Travelled with family
Thank Curiosity05190245270
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
latifah Mohd Nor, Guest Services / Front Office at Swiss-Garden Hotel & Residences, Genting Highlands, responded to this reviewResponded 9 February 2022

Dear Curiosity05190245270,

Thank you for taking the time to provide us with your review regarding your stay with us and we are sorry for the service short fall. Rest assured that the points highlighted have been shared with the relevant department and team for a thorough review. We would appreciate the opportunity to restore your faith with Swiss-Garden Hotel & Residences, Genting Highlands and reconsider visiting us again for a much better experience.

Regards,
Latifah Mohd Nor
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews