Checked in at 2am with my 2 sleeping kids. When I was driving it's hard to see the hotel as it was dark and no lights outside of the hotel. Luckily I saw it and parked outside the lobby.
My kids are all cranky as they need to wake up and walk to the room.unfortunately we were given twin superior room by mistake when my husband had requested for a family room.the fo shud check carefully before simply giving us the keys. Our room was at the far end and we had to walk along its long walkway. Hard rustic and moldy smell came to our nose. Again my kids and I had to suffer to move to another room. The curtains has holes in it.the walls has water marks. The mini bar isn't working. Frankly I felt goose bumps up on my skin.
The rest of the room is ok. They did maintain the hotel but I think they needed to do a lil bit more. The hotel needs some make over and marketing.its such a pity as seri malaysia hotel genting has been there for a long time. They need to keep up with the rest of the new hotels.More
- Free Wifi
- Restaurant