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21 - 26 of 95 reviews
Reviewed 23 February 2018

rooms are dark, poor management i kept my left over food out of my room for the cleaners to take it away, it stayed there for 2 days until i call some one to take it away. price is good location of the hotel is not great as in you dont find anything to do their.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank silverm115
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 31 January 2018

Location good with lots of Chinese Restaurants around. Only 2 mamak shops. But - check in was only at 3 p.m. Staff refused check in although room available! Room spacious but honestly old and stuffy.Lighting bad. No shower curtains.No door mat. No change of towels. Bed linen was old and not clean.Pillows smells. Not sure if they change. Breakfast was bad.Horrible coffee. Porridge was cold.Staff says we were too early. It was already 7.00 a.m. Management not bothered to improve. Probably because hotel is a cheap option compared to those at Genting. But will definitely be rejected soon if the deterioation continues. No wifi in the room.

Room tip: Ask for room away from the housekeeping store and ironing. Constant pushing of trolley and guests moving disturbs sleep quality
Date of stay: January 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Eternity60
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2018

You are better off staying in you car rather than burning money on this depleted roach motel. I stayed one night with my family. When we walked in the room we were almost floored by a rank mould stench. We had to open all the windows to be able to breathe. They stuffed up the booking and had to supply us with an "extra" bed. The "bed" was a mattress with the foam dropping all over the place and a frame that was five inches from the floor. There was layers of dust on all the furniture and photo frames. We booked three rooms and this was the situation in all three rooms.
Walked into the bathroom and there were NO towels. We had to wait 5 hours just to get towels. There was mould on the walls.
We all found it hard to breathe and my mother ended up having to use her inhaler to breathe.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank nihal442018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2018 via mobile

Not well maintained. Housekeeping was bad, called for extra pillow but no answer till 9pm (we booked for 3 pax but only 2 pillows), bathroom shortage of toiletries, room smells, front door cant lock properly even after the technician 'fixed' it, breakfast bland and lacking of choices. Dont come here, not worth the price.

Date of stay: December 2017
Trip type: Travelled with friends
1  Thank kitytan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 31 December 2017 via mobile

I got family room (3 single beds) with RM 200++ include 3 breakfast. The problem start with our key cannot open the door. We have to go down to the lobby because nobody pick up the phone. Problem solved. The room is quite big. But dirty. I found choki choki, sweets and koko crunch on the floor. I dont know if they clean the room or not. The breakfast is just nice. No variety. Mostly Malay food. The hotel close to Genting Highlands Premium Outlet.

Date of stay: December 2017
Trip type: Travelled with family
Thank AfnanN93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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