OMG!!! Where do I begin? Service with a smile began with our encounter with Rohan (front desk mgr). Unfortunately, my friend and I had a glitch in our reservation which Rohan quickly resolved with sincerity in making sure that we were "ok!". This level of high customer service only started here and was experiences throughout our entire 5 day stay!
Valeen (barista at the coffee bar)-I was always met with a bubbly and sweet personality and was ALWAYS such a joy to speak to during my daily run and not to mention she prepares the BEST iced coffee!!
Winston (pool and beach butler)-He did a phenomenal job in ensuring that guest needs were ALWAYS met; not request was too large/small or impossible! For lunch, I had a hankering for a food item that was only available on the menu needless to say, Winston brought me room service to the beach! He always provided service with a smile and great conversation!
Sabrina (Ziva Spa)- Sabrina has such a warm personality and truly made our spa party unforgettable! I look forward to my next spa visit!
Stephen C. (Butler)- An awesome butler with a winning personality and smile!
Overall, I would HIGHLY recommend this resort to anyone truly seeking the ultimate vacation experience--great property, food, drinks and hospitality staff! My friends and I are already looking forward to our next visit!More
- Free Parking
- Breakfast included