We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (882)
Filter reviews
882 results
Traveller rating
539
267
53
9
14
Traveller type
Time of year
LanguageAll languages
More languages
539
267
53
9
14
Show reviews that mention
All reviews live music gurney house garden room heritage property garden facing superior room restaurant staff excellent property till pm excellent stay buffet breakfast and dinner excellent food courteous staff shuttle service drop service welcome drink higher side
Filter
Updating list...
43 - 48 of 882 reviews
Reviewed 28 June 2018 via mobile

Very spacious and splendid hotel overlooking lake. Very neat and clean rooms. Courteous and helpful staff.
Extensive options in breakfast and dinner. Nicely maintained lawns. Walking distance from lake and mall.

Good choice

Stayed: June 2018, travelled as a couple
Thank AnkitJain1368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeisureHotelsGroup, Manager at The Naini Retreat, responded to this reviewResponded 30 June 2018

Dear Guest,

Greetings from The Naini Retreat ( Nainital ) & Sincere Thanks for sharing your feedback with us!

Thank you for choosing to stay with us at The Naini Retreat , Nainital and taking your precious time to rate us.

We are pleased to know about your stay experience at our Heritage property . A positive guest feedback is very important for our team, as we take each of your comments into consideration in order to serve you with the best of hospitality at all times. Your positive sentiments have been communicated to entire team which will motivate them to touch even higher level of excellence.

Our focus is to anticipate your needs & not only meet but exceed them with each area of the Resort . We are determined to take our service standards to the next level.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 28 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon.

Thanking you,
Yours sincerely,
Me & My Entire Team
The Naini Retreat ( Nainital )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Hotel is average.... Very far away from main nainital.... Road is in very bad condition and Risky ... Only perfect drivers can reach hotel from main road .....pick and drop facility is poor..... Rooms are very small.... And bathrooms are like 80's century.......

Stayed: June 2018, travelled as a couple
Thank Manish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeisureHotelsGroup, Manager at The Naini Retreat, responded to this reviewResponded 28 June 2018

Dear Guest,

Greetings from The Naini Retreat ( Nainital ).

Thank you for choosing to stay with us at The Naini Retreat , Nainital and taking your precious time to rate us.

A guest feedback is very important for our team, as we take each of your comments into consideration in order to serve you with the best of hospitality at all times. Your sentiments have been communicated to entire team. I acknowledge your feedback, being a heritage property the changes will be done gradually. Sincere apologies if you had faced any difficulty during your stay in the Resort.

Our focus is to anticipate your needs & not only meet but exceed them with each area of the Resort . We are determined to take our service standards to the next level.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 28 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon.

Thanking you,
Yours sincerely,
Me & My Entire Team
The Naini Retreat ( Nainital )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Excellent Property with an amazing view. This hotel is located at a height and has a wonderful view of the Naini Lake. Walking up and down from the reception to the entrance is a task as its a climb up to the entrance. Overall Check in was smooth and rooms were kept ready. We had booked a duplex room and a garden view room, both were very well appointed, neat and clean with all required amenities. Great view from the room. Kids were very excited as they had an attic to sleep in which was very comfortable. Staff is attentive and responsive which was good to see. Not much for the kids to do at his hotel apart from a few games in the activity room. City center or Mall road is a few kms away and there have a free and very prompt pickup and drop service which was excellent
Food & other amenities:
Break fast great spread and fabulous food quality. was a little disappointed with dinner choice in the restaurant and their prices which i felt were exorbitant. There is a high tea arrangement in the evening for hotel guest which was fabulous. The tandoor section is excellent, bar is average and very expensive. Live music is just not good and they should consider stopping it.
Travel Desk : Arranged for a car for local sight seeing and station drop which was arranged by the hotel. Very well organized and reasonable.
Spa : Spa is very good, both me and my wife took a treatment there which was well attended too and is reasonably priced.
Overall a expensive property not as luxurious as a five star but probably the best in Naini tal. Will visit again

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Sanjaygc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeisureHotelsGroup, Manager at The Naini Retreat, responded to this reviewResponded 28 June 2018

Dear Guest,

Greetings from The Naini Retreat ( Nainital ) & Sincere Thanks for sharing your feedback with us!

Thank you for choosing to stay with us at The Naini Retreat , Nainital and taking your precious time to rate us.

We are pleased to know about your stay experience at our Heritage property . A positive guest feedback is very important for our team, as we take each of your comments into consideration in order to serve you with the best of hospitality at all times. Your positive sentiments have been communicated to entire team which will motivate them to touch even higher level of excellence.

Our focus is to anticipate your needs & not only meet but exceed them with each area of the Resort . We are determined to take our service standards to the next level.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 28 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon.

Thanking you,
Yours sincerely,
Me & My Entire Team
The Naini Retreat ( Nainital )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

What an Excellent Hotel!!!! It feels as if u r living like a Maharaja in this Heritage Property....And to top it all the excellent staff and their par excellence hospitality, my little daughter was so happy staying there...thanks to care and affection she got

Stayed: June 2018, travelled with family
Thank Sunil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeisureHotelsGroup, Manager at The Naini Retreat, responded to this reviewResponded 25 June 2018

Dear Guest,

Greetings from The Naini Retreat ( Nainital ) & Sincere Thanks for sharing your feedback with us!

Thank you for choosing to stay with us at The Naini Retreat , Nainital and taking your precious time to rate us.

We are pleased to know about your stay experience at our Heritage property . A positive guest feedback is very important for our team, as we take each of your comments into consideration in order to serve you with the best of hospitality at all times. Your positive sentiments have been communicated to entire team which will motivate them to touch even higher level of excellence.

Our focus is to anticipate your needs & not only meet but exceed them with each area of the Resort . We are determined to take our service standards to the next level.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 28 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon.

Thanking you,
Yours sincerely,
Me & My Entire Team
The Naini Retreat ( Nainital )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

The Hotel is very well located with a wonderful view of the Lake. The Hotel even provided a very prompt shuttle service to & from the Mall Road which was very helpful if you are driving your own car as parking in Nainital is a problem. Our stay was very pleasant. We got a nice room for the first 2 days of our stay and then at the behest of the Owner (whose policy is to make the guests comfortable at any cost) and the Reception Desk Manager, Ms. Isha, our room was upgraded to the Naini Royal Room, without any extra cost !! It was the cherry on the cake.
The staff was extremely courteous and took care of all our needs promptly and diligently. The amenities in each room were of the five star variety. The dining experience was also amazing with fantastic and delicious food being served. We had gone for a very relaxing vacation and it was complemented with a musical evening everyday and a bonfire !! All in all our stay was much more than what we had hoped for and we really enjoyed the 3 days in The Naini Retreat. The best place to head for when in Nainital !!

  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank 793tejalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeisureHotelsGroup, Manager at The Naini Retreat, responded to this reviewResponded 21 June 2018

Dear Guest,

Greetings from The Naini Retreat ( Nainital ) & Sincere Thanks for sharing your feedback with us!

Thank you for choosing to stay with us at The Naini Retreat , Nainital and taking your precious time to rate us.

We are pleased to know about your stay experience at our Heritage property . A positive guest feedback is very important for our team, as we take each of your comments into consideration in order to serve you with the best of hospitality at all times. Your positive sentiments have been communicated to Ms. Isha and the entire team which will motivate them to touch even higher level of excellence.

Our focus is to anticipate your needs & not only meet but exceed them with each area of the Resort . We are determined to take our service standards to the next level.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 28 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

We constantly endeavour to make your stay memorable and the team and I look forward to welcoming you back soon.

Thanking you,
Yours sincerely,
Me & My Entire Team
The Naini Retreat ( Nainital )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews