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Reviews (1,220)
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All reviewsthe cave barwashing machine in the bathroomfootball pitchbad reviewssnake showcrazy golfafter reading some of the reviewsjust arrived backtable tennisbars and restaurantsheated poolgreat holidaysea frontlovely walkmini discohuge balconymin walk
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Reviewed 21 January 2017

Bungalows are in a good location and there's stuff to do in the complex, 3 pools, mini golf, squash, tennis, table tennis, football. The room we had was tired and in need of renovation but apparently the rooms are in the process of being refurbished. We had a two bedroom apartment which had 1 double, 2 twin beds and a sofa bed in the living area. Large balcony with good view, which is always nice! The downsides are the reception staff don't seem over friendly or even happy most of the time (bar staff were ok). The most annoying issue we had was we were only allowed 1 key for the complex and appartment. Not everyone that shares and appartment wants to do the same things and come home at the same time and the inability to do so is very restrictive.

Stayed: January 2017, travelled with family
1  Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantida C, Director de Relaciones con Clientes at Checkin Bungalows Atlantida, responded to this reviewResponded 7 February 2017

Dear Paul T,

Thank you by your sincere feedback about our services. We attached great importance to your comments and they are always taken with our maximum interest.

We are deeply sorry that we could not reach your expectations regarding some of our facilities on this visit to Checkin Bungalows Atlántida; on the other hand, we are proud to see you enjoyed your time with us.

We hope to have opportunity to serve you again!

Best regards,
Checkin Bungalows Atlántida

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Reviewed 18 January 2017

We have just got back from Room 55 and the apartment was awful, the smell of sewerage from the bathroom was something we reported straight away and the staff did not solve the problem it was very bad. We had to buy bleach and air fresheners but it still remained. Found the staff rude on checking in and not welcoming at all, when we told them about the bathroom they did not seem concerned at all. We paid a lot of money for a very depressing apartment. Love Los Christanos and go every year but would not recommend this place at all to anyone. Maids cleaned every couple of days but the apartment was still dirty, cupboards surfaces etc.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank apdriscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantida C, Director de Relaciones con Clientes at Checkin Bungalows Atlantida, responded to this reviewResponded 25 January 2017

Dear apdriscoll,

Thank you for taking the time to post your review about your recent experience at our resort.

We deeply lament did not achieve your expectations; we have taken note of each matter you have had and will pass them on to the appropriate members of our team.

We hope that you will give us another opportunity to exceed your expectations.

Best regards from Tenerife,
Checkin Bungalows Atlántida

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Reviewed 17 January 2017 via mobile

Just returning from 10 day all inclusive stay. Staying in Room 59. Room good size, fully equipped kitchen, balcony overlooking pool, bathroom with two sinks separate shower and bath and a washing machine. The Bathroom is a bit tired, but everything worked fine and the cleaners changed the towels, the bedding and kept the room clean.
The kitchen has kettle, toaster, a two ring hob and a microwave oven. The cutlery pans etc were adequate for self catering.
There was no iron, ironing board or hair dryer in the room. The sofa in the lounge was showing signs of age and there isn't any English TV stations on the flat screen TV.
There wasn't any air conditioning which was fine for this time of year but the room will get very hot in the summer.
The beds were two singles, comfortable but would have preferred a double which didn't seem an option. There is a safe in the room which is an additional charge of 3 Euro a day no matter how long you stay which I thought was pricey.
The Broadband work really well in the room, although the hotel was far from fully booked so this may slow down in peak season. There's various tariffs for this but 24 Euros for a week was good value but you can only connect one device, so this could make it expensive if you want to connect additional devices.
Our rooms balcony was ample and overlooked the pool at ground level - there were no signs of cockroaches as others have reported.
We were all inclusive, this included breakfasts, lunch and dinner, and non branded drinks which can be obtained from one of the pool bars all day. We found all staff cleaners, reception, restaurant and bar staff very friendly and helpful. In the evening the wine, beer, soft drinks are free whilst in the restaurant, the red wine was poor, but you could buy decent wine at 12 € a bottle. Once you leave the restaurant you have to pay for drinks at the entertainment room bar. There's a cocktail bar at reception but didn't use it and not sure if included in all inclusive.
The food was fine, reasonable quality but was a bit samey after a few days.
There is normal hotel entertainment, nothing to stay in for though. They do provide early doors entertainment for children and there's a small adventure playground, pool and other games.
The complex is wheelchair friendly, although not all rooms are easily accessible.
The pools were good, there's tennis courts, and crazy golf.
The location is good for getting to the beach being a max 10 minutes walk. It's a gentle slope of hill to walk back but you hardly notice it.
We liked our stay and it was great value for money and we will book to go back again.

Stayed: January 2017, travelled as a couple
2  Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantida C, Director de Relaciones con Clientes at Checkin Bungalows Atlantida, responded to this reviewResponded 25 January 2017

Dear Tim H,

Thank you so much for your wonderful review on your recent "10 day all inclusive stay” at Checkin Bungalows Atlántida, we are thrilled you enjoyed your time with us.

There is no better reward for us to read our guest´s full satisfaction on their stay, we are sincerely grateful for the time you take to review us on Tripadvisor.

We hope see you again soon!

Regards from the entire team,
Checkin Bungalows Atlántida

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Reviewed 12 January 2017 via mobile

Stayed in here in May 2016 and was pleasantly surprised. Lovely bungalow, plenty of space. Decent sized bathroom, decent outside space and complete with washing machine. Food was great too, lots of choice. We enjoyed a good break here and would definitely stay again

Stayed: May 2016, travelled with friends
Thank Juliexxcumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantida C, Director de Relaciones con Clientes at Checkin Bungalows Atlantida, responded to this reviewResponded 14 January 2017

Dear Juliexxcumbria,

Thank you very much by sharing a positive review about Checkin Bungalows Atlántida.

It pleased us greatly that you was "pleasantly surprised" with our service and facilities. We are so glad that you enjoyed our gastronomy. We will share your comments with our entire team.

We are looking forward to see you again!

Best regards,
Checkin Bungalows Atlántida

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Reviewed 7 January 2017 via mobile

Stayed here in September 2015 and I'd say it was ok then so I decided to stay here again!! Bad move!!..... The room we stayed in on this 2nd visit wasn't very clean and had splashes of "who knows what?" all over the walls!! The bathroom shower tray was all cracked and filled to the brim every shower time! And the smell coming from every orifice in the bathroom is disgusting - a constant sewer smell!! The room next door was having building work done and there was constant banging/scraping from 9am until 6pm ...... So an afternoon chill in our room or balcony was out of the question!! We told reception of the noise and instead of moving us to one of the 100 empty rooms...... We were told it's ok they finish at 6pm!!! Food was mediocre too on this visit and we were constantly stared at due to us being the only English people staying here!! Totally put off and therefore we won't be staying here again!!!

Stayed: January 2017, travelled with family
Thank Sallylouisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantida C, Director de Relaciones con Clientes at Checkin Bungalows Atlantida, responded to this reviewResponded 13 January 2017

Dear Sallylouisa J,

Thank you very much for taking some of your valuable time to review your stay at our property.

We have carefully reviewed your observations and we would like to inform you that we treat all of our customers in the same way, no matter the country of origin.

We deeply lament did not achieved your expectations and we hope you give us another chance in order to offer the great holiday that you deserves.

Best regards from the entire team,
Checkin Bungalows Atlántida

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