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Curtis B
Alcobaca, Portugal

The usual

Review of Vila Park
3.0 of 5 bubblesReviewed 3 Jan 2022
For the town of Vila Nova de Santo Andre this is the a good place, very friendly and helpful staff, nice clean rooms with good lighting, a nice bar and pool area. The smaking area sort of opens up into the rest of the hotel area, so it can smell a bit smokey.
My only real complaint was that we were told the restaurant would be open at 7:30 - but when we went there, they had just seated a large group and turned us away saying they didn't have the staff to serve us! Sadly, it was a Sunday, during Covid, almost all of the restaurants in town were closed - so we ate in bar - a microwave pizza. Breakfast was good on the other hand.
Date of stay: December 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VILA PARK NATURE BUSINESS HOTEL, Diretor-Geral at Vila Park, responded to this review
Responded 24 Jan 2022
Dear Mr. Curtis B,
Thank you for your preference for Vila Park Nature & Business Hotel. We are very pleased that you enjoyed your stay and that you appreciated our breakfast.
We are sorry for the negative point mentioned and we are taking all possible measures to minimize these situations.
We hope to welcome you many more times.

With best regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (260)
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    5 - 10 of 260 reviews
    Reviewed 12 June 2021 via mobile

    excellent service, namely from Solange, who makes the difference, the rest of the staff should learn from her. good commodities. Nice room, good swimming pools. great playground. all that remains is to have a small square with beach sand on the large lawn for the children to play. breakfast to be improved, namely in the offer of a variety of fruits and also a variety of egg preparation. Will repeat soon. Near from badoca safari park and beach’s.

    Date of stay: May 2021
    Trip type: Travelled with family
    Thank J8671EJsarac
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HOTEL PARK, Diretor-Geral at Vila Park, responded to this reviewResponded 21 September 2021

    Dear Guest,

    It was a great pleasure to welcome you in Vila Park Nature & Business Hotel!
    Thank you in advance for your preference and for your review. It is very gratifying for us to know that you enjoyed your stay with us. We are delighted with your kind words and we will pass them on to the whole team. Thank you again for your lovely review and for spending your time sharing your experience!
    We look forward to welcome you again in a near future!

    With our best regards.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 August 2019 via mobile

    A really nice 4 stars hotel! The physical conditions are good: not too many rooms, very clean, good swimming pool, great restaurant and not too expensive, nice breakfast, wonderful couches close to the pool, nice bar area with inside and outside spaces... very nice!, but what I liked the most and makes me wanting to go back is the great staff this hotel has. They make each guest feel unique. We had a great stay there and I am only sorry that we only booked 5 days. We will return next year!

    Date of stay: August 2019
    Trip type: Travelled with family
    Thank Ana B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 August 2019 via mobile

    Spent a week here. The reception staff were really friendly as well as the restaurant staff especially Pedro and Rafael who were very nice to our 3 children. They made a big deal of making them feel happy. A nice relaxing place for adults but also with amenities for younger children.

    Date of stay: August 2019
    Trip type: Travelled with family
    Thank MisterE1975
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 December 2018

    Hotel was clean and quiet, staff is very friendly and the hotel restaurant is quite good. Bathroom was little old fashioned and the bath tub under shower is not a good idea, atleast in my opinion. But i have no complaint what so ever, i liked and will most likely come back at this hotel if i visit this area again. English skills of staff was a surprise for me, it is nice to have a chat every once in a while when travelling alone!

    Date of stay: December 2018
    Thank 348atih
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 May 2018 via mobile

    Great 4 Star hotel. Rooms are spacious with balconies overlooking large pool and garden area.

    Restaurant food is very good. Service is attentive.

    Helpful desk staff.

    Breakfast buffet included in room price. Extensive choices.

    Date of stay: May 2018
    Trip type: Travelled as a couple
    Thank tomsQ7159SX
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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