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H10 Rubicon Palace
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Reviews (1,408)
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Reviewed 3 weeks ago

This is the 2nd time in 2 years my wife and I have stayed at the Rubicon. I was very happy to suggest this hotel to my family for our 2nd trip. There were eight of us whose spent 11 nights here at the start of May. We are all well travelled and ages range from 45 to 70. Any doubts that I could impress everyone with this choice were soon expelled on day one. The hotel has upgraded to 5 star from our previous visit the year before and it shows. From the friendly staff, excellent food and drinks, cleanliness, location, and the fact that they cater for all ages , I could go on and on. As my family said to me many times, I had found a true hidden gem and I am sure the Rubicon is somewhere they will all put on the top of their list for places to return. Well done to everyone at the Rubicon for giving us such an excellent memorable holiday. Would highly recommend to couples and families of any age.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
3  Thank thedges12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you very much for your positive review and for your kind words. We were very happy to read that your whole family had a wonderful time here at the H10 Rubicón Palace. We are very grateful for your review full of praises.

We hope to see and welcome you back soon here in Playa Blanca.

Kind regards,
The Management

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Reviewed 3 weeks ago via mobile

After being recommended to H10 Rubicon by a friend I couldn’t wait for my visit!
We stayed for 4 nights, 5 days and wished we booked longer.
All rooms have recently been redecorated to a lovely monochrome theme.
Our room was large, bright & clean. Mini bar stocked full (with additional charges) balcony with lovely views of a pool & the sea and a super large bathrooms. I’d recommend paying extra for privileged if you can as you get additional extras in your room and access to additional bars and restaurants.
With the choice of 7 pools there were plenty of sunbeds. Just a note- the pools are realllllly cold but needed when it’s super hot.
The buffet breakfast, lunch and dinner have zero faults. Plenty of choice for all of the family.
Only minor point which isn’t a big deal is that when dinner was busy it took some time have your drinks brought to the table but the staff are so helpful and polite! Might just be an issue if you are a larger party.
We dinned in one of the services restaurants- the Italian. The food was lovely and it was a nice change to be served then to serve yourself.
Now for the bar- amazing selection! Big name brands available on all inclusive along with pretty much ALL of the cocktails which are AMAZING!
Evening music in the piano bar, entertainment for the kids, games room & a more chilled vibes at sports bar. Somewhere for all the family.
We had a chance to visit the spa at an additional cost which was well worth it- especially to help sooth the sunburn. Great selection of treatments and the staff are super helpful.
If you get a bit antsy during the day you have mini golf, daytime activities with the staff and a lovely walk along the sea wall! The small town which has a few bars is only 5 euros in a taxi and the mariner is a little further down. Worth a walk if the weather isn’t peak.
The staff- couldn’t be more willing to help! It was my boyfriends birthday whilst we were on our trip and they surprised us with a bottle in our room as a treat!
I can’t wait to book my next trip to the H10 Rubicon and I will be back as soon as I can.

Stayed: May 2018, travelled as a couple
4  Thank Sophiexo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this reviewResponded 3 weeks ago

Dear Sophiexo,

We really appreciate your kind words about your stay at the H10 Rubicón Palace.
The hotel offer services and facilities with the most high quality standards, in order to give each one of our customer a different and unique experience, so it is an honor for us to read that once again we have managed to meet those standards and fulfil your expectations as a customer.

Thank you very much for staying with us and we hope to see you again in the future.

Best regards,
The Management

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Reviewed 3 weeks ago via mobile

Firstly if you there for a week you need to book the alacart restutants before you go for your first week rooms clean and lovely maid in there everyday don’t use the fridge stuff it’s 7euros before you pay for anything there are many pools waters cold lol loved the snack bar it has chicken wings onion rings fries chickrn nuggets pizza two types of hot dogs baguettes boxed salads plus normal sarnies ice cream cake yoghurt open from 10am for drinks lunchtime for food it is not an all inclusive you cannot get food after 10pm unliked proper all inclusive there is a great piano bar spoilt occasionally by the fact when certain singers are on you cannot here your friends talking one of them had an amazing voice you can find it hard to get drinks if you wait for the waiters not enough of them the restaurant is ok something for everyone you shouldn’t go hungry areas are well kept no rush for sun beds they have plenty. You can get onto the walkway and walk to playa Blanca it’s about mile and a half you use your room card to get out the gate the bus will be your cheapest option but taxis are around 4 euros if you want to get one to playa Blanca I’d like to see areas where you can get tea and coffee at anytime as I could not sleep and would love to have been able to have a hot drink I loved it here and will return again hope you enjoy it as much as I did

Stayed: May 2018, travelled as a couple
4  Thank creamecake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you very much for taking your time and sharing your experiences of your holiday with us.

First of all we would like to thank you for the praises on our evening entertainment program in the lobby bar, the food selection and the room. We were very pleased to read that you overall enjoyed your vacation at the H10 Rubicón Palace.

Concerning your comment on the minibar, it has to be mentioned that we provide our guests with a price list on every room and the prices vary depending on what you consume. In case you have booked the all-inclusive-package, you have the opportunity to get free drinks in all of our bars.

Besides that, we have several pools on our premises, while one of them is heated at a temperature around 24ºC. By this we comply with the regulations for a heated pool and set it even above the required temperature. We are sorry in case this was not to your full satisfaction.

Regarding your comment on the access to the restaurants at night, our hotel provides a room service, which you can order 24-hours a day, in case you want to have a meal after 22 pm.

Once again we want to thank you for your review and hope to see you back soon here in Playa Blanca.

Kind regards,
The Management

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Reviewed 3 weeks ago via mobile

The hotel and rooms are beautiful however unless you are elderly and looking for a relaxing break with chuff all to do, this place is unsuitable. It is in the middle of nowhere with nowhere to walk to, no shopping centres, no bars to visit and the entertainment is dire.
The buffet style restaurant turns over the same food daily and I spied one of the lady chefs using the same tongs to turn cooked chicken on the grill as she used to grab raw chicken with. There are themed restaurants on site if you want a change but you have to pre book at breakfast time by standing in a long queue.
The “special” show dinner is held in the theatre and was set out beautifully but at the interval, there was a mass exit of the audience who fled the awful set meal and ran to the buffet restaurant before it shut.
There is a kiddies section at the pools and a kiddies eating area away from adults. The pools are freezing cold and only the brave dare submerge themselves.
The atmosphere might improve in peak season but in April there’s not much going on apart from an odd game of bingo. The weather was very windy but when the sun came through the clouds it was hot enough to sunbathe. Would I go back? No, at least not for another 20 years when my age would fit in.

Stayed: April 2018, travelled with family
9  Thank vetbed4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you very much for your review and for taking your time to share your opinion with us. Only by obtaining feedback of our guests, we can keep improving continuously.

First of all, it has to be said that the H10 Rubicón Palace has the advantage of being located in an exclusive zone of Playa Blanca. Next to the hotel you find the stunning Montaña Roja and on top of that amazing views towards Fuerteventura and the lighthouse. Public transport takes you easily and on a regular basis for low fares to the center of town. Apart from that our team of reception is happy to order a taxi for you at any time, which is around 4-5€. Besides that, you are able to find some restaurants and bars located next to the hotel as well.

With a varied and international food selection on our buffet, the different themed restaurants and the special Oh-Dinner, which by the way gained a lot of popularity with our guests, we try to offer a great variation of culinary and gastronomic experiences. We are sorry that you were not convinced of our service and that you had inconveniences in the buffet. We will forward this information to our food and beverage department.

Regarding your comment on the temperature of the pools, we can tell you that we also provide a heated pool with a temperature of 24ºC. By this we comply with the regulations of a heated pool and on top of that have it set above the required temperature. We are sorry if this was not to your full satisfaction.

Our team of animation has a big variety of activities for adults as well as kids of any age group every day around the year. We apologize if this part of the holiday did not meet your expectations.

Once again we want to thank you for your detailed review.

Kind regards,
The Management



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Reviewed 3 weeks ago

Another fantastic holiday at the Rubicon Palace, our 6th stay and we have booked again to return in October, now the refurbishment is complete the new five star rating is completely warranted, the food is fantastic with a wide range to choose from, the staff are extremely helpful, nothing appeared to be too much trouble although we had nothing negative to task them with, yes the price has increased over the past few years but when it comes down to it you get what you pay for and a stay at the H10 Rubicon Palace is well worth paying that little extra.
If I have any slight criticism is that the evening entertainment could be better but that might be my own personal opinion and if you ask me if it impacted my holiday the answer would be a firm "no"...... we had a fantastic 2 weeks.

  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
4  Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this reviewResponded 3 weeks ago

Dear Paul T,

Thank you for sharing your experience at H10 Rubicón Palace on Tripadvisor.
Our main objective is to offer the best experiences with the highest quality standards to our clients so we are delighted to know that your stay at the hotel met your expectations as a customer. We also like to thank you to the special mention to our staff, it is very valued.
Regarding our night entertainment we regret that for you it wasn’t so enjoyable as for others but every feedback and opinion is equally important to us, and it has been shared with the concerned department.

We will be pleased to welcome you back at H10 Rubicón Palace.

Best regards,
The Management

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