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Rodolfo240
Rosario - Argentina
4.0 of 5 bubblesReviewed 15 Nov 2016
Date of stay: September 2016
Trip type: Travelled as a couple
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Director A, Gerente at Iberostar Selection Ensenachos, responded to this review
Responded 22 Nov 2016
Estimado Huésped,

Le damos las gracias por haber elegido IBEROSTAR Ensenachos para el disfrute de sus vacaciones en Cuba.

Nos complace saber que sus vacaciones fueron perfectas gracias a la excelencia de los servicios que ofrecemos y la comodidad de nuestras instalaciones.

Muchas gracias por resaltar la amabilidad de los colaboradores, sobretodo de los nombrados, quienes serán felicitados de su parte.
También, le agradecemos por compartir el punto del servicio WIFI que debe ser mejorado; es un servicio relativamente nuevo en el pais y después de un periodo en funcionamiento, sigue presentando dificultades.

Esperamos poder darle la bienvenida pronto en nuestras instalaciones.

Reciba un cordial saludo,
Quality Manager
IBEROSTAR Cuba
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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6,114 - 6,119 of 7,709 reviews
Reviewed 16 November 2016
Google Translation

Room tip: las habitaciones del lado sur son mas lindas
Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Director A, Gerente at Iberostar Selection Ensenachos, responded to this reviewResponded 19 November 2016
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2016
Google Translation

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Director A, Gerente at Iberostar Selection Ensenachos, responded to this reviewResponded 23 November 2016
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Reviewed 15 November 2016
Google Translation

Room tip: chambre 4121 2etage endroit tranquille pres de la plus petite plage et et pres du grand hale
Date of stay: November 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Director A, Gerente at Iberostar Selection Ensenachos, responded to this reviewResponded 19 November 2016
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2016
Google Translation

Room tip: SPA plus calma car piscine sans enfant
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Director A, Gerente at Iberostar Selection Ensenachos, responded to this reviewResponded 19 November 2016
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2016
Google Translation

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Director A, Gerente at Iberostar Selection Ensenachos, responded to this reviewResponded 14 November 2016
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