Bit of a steep climb to the rooms however the room was very nice and clean
The best beach on Koh Samet is directly in front of the hotel. Breakfast wast pretty good.
No planning for rain though. Got wet while eating.Apart from that we enjoyed it.
Very dissapointing, this is not a Resort Hotel and does not have resort facilities. Outside areas in need of restoration, old & tired. Only stayed one night of the four booked. Customer Service apalling as tbey have refused any refunds of the unused nigjts.
Stay 5 nights here in Mai 2022. Nice resort near the amazing beach with other restaurant. The resort and the roms was very nice. Frendly and helpfull staff, normal breakfast on the beach. Not many peopel on the beach daytime, but they came out for dinner in the evening. Easy to get around with motorbike to see other nice beaches, and the fireshow on the beach nearly hotel was amazing. I will be back
This is a exellent resort next to the sea with one big floor the climb to the rooms is like climbing ben nevis ,The hotel is partially built faze 1 was built the furthest away from reception gaze 2 next to reception 🤔it is a steep clime up the road to get to the hotel entrance then lots of steps no matter what floor you are on .
But the rooms are beautiful, clean and quite the staff are so helpful
The beach and restaurant, bar are stunning and again the staff at the restaurant are so polite and friendly
The town is a 15 minute walk down the beach so well located
Stayed at Avatara Resort Hotel from 8 to 10 December 2021.
We booked a Triple Room, which was very spacious, clean and comfortable beds. Layout of the bathroom was awesome with full view of the jungle.
Location is not bad just a walking distance to the Sai Kaew beach which was lively and vibrant at night, with many restaurants nearby.
Unfortunately this multistory building has no lift or escalators and a long walk from the lobby and beach. Our room was on the 5th floor and climbing up those many stairs is a big problem especially for those with disabilities or older age. Path and corridors along the building are poorly lit.
Breakfast by the beach is very popular with guests but service is poor. On our second day, my son found out that the fresh cold milk he had with cornflakes has gone bad. Brought to the attention of the staff who was quite reluctant and no apologies, Restaurant staff should have pay more attention to the quality of food served.
Poor and unfriendly staff; no smile, no greetings and treated guests as if we are a liability to them. The staff was busy playing with their mobile phones and chatting with their colleagues rather than paying attention to the hotel guests.
We need to approach them every time we needed to order and foods service are poor. Serviette and tissue paper are not provided with the food, have to asked for them.
