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All reviews sea view glass lift half board thalasso spa chill out bar room in block lobby bar room card gran canaria fantastic hotel evening entertainment welcome drink plenty of choice rooms are large bottle of champagne reception staff lower pool
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Reviewed 26 October 2018 via mobile

I booked a short stay for my husband's 40th birthday in October.
The holiday was brilliant from the moment we got there.
Its a beautiful and impressive hotel with stunning views out to sea.
Lovely, helpful staff across all services.
We were made to feel v.welcome from the moment we arrived. We were offered a complimentary glass of wine whilst checking in after a long journey.
The room exceeded our expectations, bright and spacious, comfy beds and an amazing terrace/balcony with sun loungers and a fantastic sea view. Air conditioning, kettle, TV, mini fridge and hairdryer.
Food is buffet style with plenty to choose from. Drinks from all inclusive were a little hit and miss, some tasted slightly watered down but other than that there was plenty to choose from.
Beautifully presented pool and snack bar areas. We loved the infinity pool even if it was all little cold in October.
Entertainment was acceptable with some good acts. The bar and seating areas both inside and outside are very relaxing and offer waiter service so no queuing at the bar.
The hotel offers children's entertainment and a beautiful thalassotherapy/spa and gym.
We barely ventured out of the hotel as we enjoyed it so much but did take the short walk to Puerto Rico harbour and the beautiful Amadores Beach.
I highly recommend this hotel and would love to return again soon.

Date of stay: October 2018
Trip type: Travelled with family
Thank Nicola J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 27 October 2018

Dear Nicola,


thank you truly for visiting us and, of course, for your amazing review.

Thousands of visitors stay with us each year but we still feel as happy as the first day when a client lets us know that their time in the hotel was great.

We would like to thank you for the trust that you put in us; all your compliments will be passed to the hotel staff - reviews like yours are the best reward for our efforts to create unique memories to all holiday makers.

Please do not hesitate to contact us directly before your future stays for anything you may need - it will be a pleasure to assist you.

We look forward to seeing you again.

Kind regards,
Zuzanna Stepien
Guest Relations Manager
Gloria Palace Amadores Thalasso & Hotel****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2018 via mobile

Booked a week here from 14th October. On arrival, a small queue at check in but dealt with fairly quickly. Allocated rooms on third level up. Spacious room, superb sea view. Room clean and tidy. Missed dinner as our flight didn’t land until late, so a welcome touch from the management to send a snack up to our room.
Woke up to glorious weather. Breakfast excellent. Lots of choice. Had my 8 month old grandson with us, and high chairs provided. Also a separate area where kids food is sited. As we also had a 5 year old with us, this was a useful addition to the facilities.
Great choice of breakfast food and drinks.

Wandered to pool area. It was about 9-45am yet we easily found a sunbed each. Kiddies pool fine. Main pool also good.

Great pool bar. You can also go to a snack bar in the hotel for snacks between breakfast and lunch.

Lunch also good. Dinner the same. Great choice.
Staff are welcoming, and smiley. Kids entertainment team wonderful. Evening entertainment mixed, with some good acts and a couple of superb ones.

This hotel is quality. The staff go the extra mile to please. Managed to rearrange rooms to allow me to keep my room a little later on checkout day. With a baby and a toddler, this was most welcome. (understandably there is a charge for this)

Outside the hotel, less than 1/2 mile to beach, or even closer is the lovely little harbour.

Even the weather was beautiful.

The management and staff of this hotel can be proud of the levels of service and quality they are providing.

We are already arranging our visit for next year.

Date of stay: October 2018
Trip type: Travelled with family
Thank JohnjoScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 25 October 2018

Dear John,

Thank you for taking time to share your stunning feedback on TripAdvisor and of course for choosing our hotel for your recent stay in Gran Canaria.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, delight and satisfy our guests.

Thank you again for taking the time to provide your feedback and we look forward to hosting you again soon!

Kind regards,
Zuzanna Stepien
Guest Relations Manager
Gloria Palace Amadores Thalasso & Hotel****

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Reviewed 25 October 2018

Fantastc hotel, with an amazing sea view,
everythings fantastic, rooms, restaurant and what say about the pool just amazing, also the spa is something incredible also from the spa u havean amazing view
a big thanks alsomtomthe public relation zusanna she have been very kind and profession
we will be back soon

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Luca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 25 October 2018

Dear Luca,

Thank you very much for sharing your recent and brilliant experience about your stay at Gloria Palace Amadores Thalasso&Hotel****.

We are very happy to know that you had a lovely time with us and that you were completely satisfied with the high standard provided in all areas, the food, the facilities and services. We appreciate that you mentioned the friendliness and the smile of the staff.

We look forward to welcoming you again during your next visit.

Best regards,
Zuzanna Stepien
Guest Relations Manager
Gloria Palace Amadores Thalasso & Hotel****

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Reviewed 25 October 2018

Room tip: Double with sea view
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 25 October 2018

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Reviewed 24 October 2018 via mobile

Went to Gloria palace for 3rd time 7-14 October, weather fantastic. Emailed hotel before we went to ask for block 2 high up as you get a pool view and seaview which was perfect. Brought 2 year old grandaughter for 1st time and she loved the pool area and she loved a little dance on the night with the animation team. Family room was nice and big, with a nice large balcony. We went H/B and food was very nice even though I didn’t eat much for tea as I am a very fussy eater but breakfast very good. The 2 main pools are still very good but there is starting to be quite a few of the small tiles missing mainly on outside of infinity pools which could be tricky replacing with been a all year round resort. Still the best hotel in Puerto Rico. You can get the 2 glass lifts down to the walkway which is a nice 15/20 min walk to either Puerto Rico beach and Amadores beach. Look forward to coming back again next year.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank oscarhartlepool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 25 October 2018

Dear Oscar

Thank you for your detailed review on TripAdvisor and for spending your 3rd holiday in Gloria Palace Amadores Thalasso&Hotel****.

We are so glad that you were able to feel relaxed whilst staying at our hotel. Thank you very much for your nice words about facilities, staff members and our location. We have also taken note of your suggestions that will be addressed to the Technical manager.

Please do not hesitate to contact me directly if you have any more comments or questions, I remain at your full disposal for anything you may need.

Sunny regards,
Lidia Noda
Hotel Manager
Gloria Palace Amadores Thalasso & Hotel****

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