One of the men that works there had a filthy shirt on (I know, we should have left at that moment but had already ordered drinks). We were served our food and was left waiting for cutlery, which we went and collected from counter in the end. We had to send back one teacup and two knives that were dirty. I ordered a cream tea with scone, never got the cream tea and when went to counter to let the man know he was very abrupt and said “you have the scone there, are you telling me part of your order is not there?” Tried to explain that yes, I have the scone, cream, jam etc., but not the cream tea! He couldn’t seem to comprehend what I was saying and I gave up in the end as it wasn’t worth the hassle.
Sat by window and window ledge was dirty with crumbs etc., when I took my daughter to the toilet we passed where the bread was stored..... on the floor!! The toilets are the filthiest I have ever seen, my life, had I seen them before we ate I would have left, because I dread to think what the kitchen was like! How they got a 5 hygiene rating I don’t know, must have been Mr.Magoo that carried out the inspection.
Will NOT be eating here again and wouldn’t recommend.