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Reviews (3,208)
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Traveller rating
2,050
703
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All reviews deluxe area activity area relax area first choice high ropes football academy deluxe side swim up room kids club lazy river swim academy swim up bar deluxe pool swimming lessons cosmopolitan restaurant entertainment team irish bar
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90 - 95 of 3,208 reviews
Reviewed 25 July 2021

I never had a complete beautiful holiday like I had in this hotel. Good food, good accomodations great friendly staff (for example at the reception)
Nice jacuzzi == pure luxe

( Even met the manager , friendly funny guy !!)

Date of stay: July 2021
Trip type: Travelled with family
Thank 516wardl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Andreas H, General Manager at Atlantica Holiday Village Rhodes, responded to this reviewResponded 26 July 2021

Dear 516wardl,

Thank you for your 5 star review!
We are very pleased to note that you had a beautiful holiday and found our hotel to be the best you have ever stayed in!
Thank you for your kind words regarding the staff.

We hope to see you again soon!

Kind Regards,
Michelle C
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2021

We travelled for a friends wedding in September 2019. We arrived be told we had to pay €24 on top of the £1500 each we had paid for the holiday which I never knew about. We then were handed Buck’s Fizz while we checked in. The cases were taken from us to our rooms, there are no lifts so I was grateful of this as we were on the first floor. The rooms all had pool views and we were at the one with swim up bar. The pool area was lovely and the rowers very spacious with queen size beds and a sofa bed for children. The bathroom was massive with a bath and shower over it. The food was excellent and we even got roast beef and Yorkshire puddings on Sunday. The entertainment was ok, the best night we had was with the fitness instructor who did yoga and also sang in the evening and she had a lovely voice. They also offered swimming lessons for a small fee.

Date of stay: July 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank jaynemaysullivan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Andreas H, General Manager at Atlantica Holiday Village Rhodes, responded to this reviewResponded 14 June 2021

Dear jaynemaysullivan,

Thank you for your 5 star review.

We are very pleased to note that you had a great holiday, you enjoyed the food and found the rooms & bathrooms to be spacious.

Thank you for taking the time to review us almost 2 years after your holiday, it really means a lot to us.

We hope to welcome you back again soon.

Kind Regards,
Andreas H.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2021

After reading some good reviews about this resort I thought Id give it a go..TUI and First choice categorise it as ***** too. so thought it pretty much risk free.

My goodness, how wrong could it be. The food was absolutely disgusting...no other word for it. (photos attached)...my school dinners looked like Michelin starred food in comparison. Much of it was luke warm at best and dried out, poor quality. We had upset stomachs on 2 occasions.

As for the drinks too...DIY wine from a pump dispenser that really should have been served with the chips and salt as a decent vinegar, the rest of the drinks on the all inclusive were all soooo poor too,

Entertainment was a step below butlins..so if you like cheap nasty holiday camps then this may be alright.

For the money I probably shouldn't have expected any more and if you go, as long as you are thinking caravan parks or butlins you might find it acceptable..for me it was probably the most awful place I have been..if I could have got on a plane home earlier I would have.

Date of stay: October 2020
    • Value
    • Sleep Quality
    • Service
3  Thank JayDee72
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Andreas H, General Manager at Atlantica Holiday Village Rhodes, responded to this reviewResponded 29 March 2021

Dear JayDee72,

Thank you for taking the time to leave your feedback albeit it being 2.5 years since your holiday... We consider your review after so long time at least harsh, unfair and suspicious.
The Holiday Village Rhodes is a 5 star family concept Hotel and we consistently receive excellent feedback from many happy and satisfied families.
With regards the food if you were not satisfied or could not find food that you liked available you could have informed a member of staff who could have arranged a meeting with a member of our food and beverage department. In the meeting they could have discussed with you all of your concerns and suggest solutions.This could have been easily arranged.
All the necessary precautions are taken in regards to food preparation, have you reported at the hotel about the upset stomach? We checked our logs but nothing was found.
To finalize it is important to us to review less positive feedback to help us to continue to grow and improve, therefore we thank you for the review.

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Reviewed 26 January 2021 via mobile

Me my husband and 2 of our daughters ages 20 and 10 stayed here for 11 nights in October 2020, we was ment to be going Tenerife but was cancelled and we found this 2 days before flying so was quite quick, first impressions was beautiful we stayed in the relax area with swim up bar and the room right facing with a little jacuzzi on the steps outside the room, very clean and great atmosphere, the only thing for me was having to walk right across the complex every day for breakfast dinner tea there was a snack van near relax but not everyday as it was very repetative, i understand if u stay in deluxe you have you own resteraunt so maybe this would be a better choice, for a 5 star hotel would not rate the food at all ive stayed in 3 star with better qaulity and range of food than there, we managed to get in to both al carte resteraunt for a meal one is like a tgi fridays and the other is an italian had a nice night in both, irish pub bit scruffy for such a nice place but it was ok, overall had a nice holiday the entertainment is focused on the kids very very loud over at activity but thats what holidays are about perfect for familys with small kids, but would i go again? no its not for me i prefer smaller hotels surrounded with shops bars resteraunt near a lively beach and, it was a nice comfortable stay but quiet boring maybe if they had something on at relax pool at night time instead of us having to go over the other side it would of been better small tweeks could make it much more enjoyable i think, i enjoyed star bar round the corner from hotel loads for kids to do lovely cocktails and nice food all the sports on aswell we spent a lot of our time here.

Date of stay: October 2020
Trip type: Travelled with family
Thank Carlandlisa2011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Andreas H, General Manager at Atlantica Holiday Village Rhodes, responded to this reviewResponded 9 February 2021

Dear Carlandlisa2011,


Thank you for taking the time to leave your feedback,

We do want all of our guests expectations to be met so we are saddened to read we did not achieve this for you, from your review it seems that you were happy and satisfied with most of the hotels facilities.
We are pleased you found the hotel to be very clean, and you enjoyed your meal at the A La Carte.
Indeed our hotel is a family hotel, focusing on small children with many different choices to keep the happy.
We are saddend to read you were disappointed with the food and drinks available, we do our best to cater for all and offer a wide variety of options.

All of your feedback will be passed through to the relevant departments as it is very important to us to thoroughly review less positive comments to further improve the product and services of our hotel as it is our aim to provide the best guest service and to continuously improve ourselves.

We wish you all the best

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Reviewed 12 December 2020

The hotel is spot on the staff are friendly and the pools are great with an amazing waterpark, when it comes to food the buffet is good always different foods but trying to get into 1 of the a la carte restaurants is impossible. I would advise if you have teenage kids to find different entertainment we ended up in our rooms most nights as its more for 4-5 year olds but all in all a good holiday

Date of stay: September 2020
Trip type: Travelled with family
1  Thank divisionc171
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Andreas H, General Manager at Atlantica Holiday Village Rhodes, responded to this reviewResponded 9 February 2021

Dear divisionc171,

Thank you for your review,

We are delighted you had a great holiday, found the hotel pools & water park great and the food varied and tasty.
We will be more than happy to welcome you once again in one of our hotels.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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