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Reviewed 19 February 2017

We had an excellent trip.
The staff were very helpful and accommodating. The food was amazing.
There was always a free lounge chair at the pool or beach.
We are actually looking at going back in the future.

Stayed: February 2017, travelled as a couple
Review collected in partnership with this hotel
Thank catherineptfitness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this reviewResponded 21 February 2017

Dear catherineptfitness;
Thank you very much for sharing this great review of your recent stay at our Occidental Papagayo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Kind Regards,
Mr. Jean Marie P
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2017

Beautiful, friendly, fun, and safe! I left this place so spoiled!! The staff were amazing. They paid great attention to the details, big and small. I never wanted for anything. The excursion choices were great and reasonable priced too! I will be back!

Stayed: February 2017, travelled with friends
Review collected in partnership with this hotel
2  Thank Melissaprice25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Papagayo O, Gerente at Occidental Papagayo - Adults only, responded to this reviewResponded 18 February 2017

Dear Melissa,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Papagayo was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Kind Regards,
Jean Marie Prudencio
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2017

Fabulous views of Culebra Bay, Gulf of Papagayo from building 23. Excellent food from two buffets and three specialty restaurants. All service staff incredibly friendly and helpful. Many tour bookings available from hotel sight at fair market value. Great swim and snorkel beach on property. Only 30 minutes from Liberia airport. Near several other swimming beaches.

Room Tip: Building 23
  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank nicknmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this reviewResponded 17 February 2017

Dear nicknmary;
Thank you for taking the time to share your recent vacation experience at Occidental Papagayo. We are so pleased to read that you had a great time and appreciate all of your feedback. We would also like to say how grateful we are to you for your review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. It was our pleasure to attend you on your stay in Costa Rica and we look forward to seeing you again soon.
Kind regards;

Mr. Jean Mari P
General Manager

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Reviewed 16 February 2017

My husband and I stayed for two nights at this all-inclusive adults-only resort. The friendly staff and good food made our stay enjoyable. The pool and grounds were well-maintained and beautiful.

The beach was good for wading and snorkeling, both of which we did. There were kayaks available also, but it was quite windy, so we passed on that.

We ate at both the buffet and the Italian restaurant, both of which we enjoyed. We also visited the snack bar one afternoon instead of having lunch. There was a good assortment of munchies to tide us over until dinner.

No swim-up bar at the pool, but staff did offer and bring drinks to us while we were in the pool.

The room was clean and comfortable with good a/c, but internet was spotty, and we needed to go to the lobby area for reliable internet.

We had a very pleasant stay, and will return if we get the opportunity.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank truckingschantz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this reviewResponded 17 February 2017

Dear truckingschantz;
Thank you for the great feedback of your recent holiday experience at our Occidental Papagayo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.
It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards and best wishes from us all.
Best Regards.
Mr. Jean Marie P
General Manager

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Reviewed 15 February 2017

We stayed from Jan.27 -Feb 10 at this beautifullynappointed and well landscaped resort. The staff are very friendly, and determined to please, most speak Spanish and some English, some very fluently. The specialty restaurants are excellent especialljy we liked The Oriental. The Buffet has a lot of Costa Rican dishes and the best things are the wonderful fresh fruit, pineapple, guava and mango fresher than you have ever tasted. Their daily home made Bread is excellent, pastries not as good. The coffee is wonderful.
Do not walk across the grass, look up " chiggers" on Google to see why.
There is an efficient shuttle service covering the distance between buildings or down to the beach.
The rooms well appointed, are cleaned well, fresh sheets every day. Showers are spacious and hot. Evening entertainment a bit sparse but classy. Did not visit the disco which runs every evening. The variety of birds are extraordinary and beautiful , the sun was out every day 33-35 deg. No rain and very few clouds, but strong breezes. Altogether a good trip.

Room Tip: Ocean view, we upgraded had wonderful viejw.
  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank DavidandJill2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Marie P, Director General at Occidental Papagayo - Adults only, responded to this reviewResponded 16 February 2017

Dear DavidandJill2014<

Thank you very much for sharing this great review of your recent stay at our Occidental Papagayo. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are glad that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Mr. Jean Marie P
General Manager

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