We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotels.com
Trip.com
Expedia
Booking.com
Agoda.com
View all 8 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (2,113)
Filter reviews
2,113 results
Traveller rating
737
692
418
160
106
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
737
692
418
160
106
Show reviews that mention
All reviews double tree front desk the hilton hawaiian village valet parking within walking distance waikiki beach ala moana mall across the street partial ocean view block shopping oahu balconies lanai
Selected filters
Filter
Updating list...
11 - 16 of 2,113 reviews
Reviewed 18 January 2023

We purchased a 5 night stay at a to be named Hilton property tied to 2+ hour timeshare push at the Waikiki properties. Not a first timeshare sales push but our first time where we ended at a lower end property. The plus is that the Doubletree is very close to Waikiki Brewing and the cafe on the Lower Lobby level is reasonable and delicious. All the staff were helpful and friendly. The pool area is a major disappointment. Although there are lounge chairs and sofas there are no umbrellas for shade. The tile near the pool is slippery when wet. The rooms not facing the street are quieter but view from lower floors is depressing. The bathroom is small. There’s an approx 8” step/ledge into the shower. Step up and slide into the shower. The grab bar is not just for the elderly. Make sure you use a bath mat or you can slip and slide out of the shower

Date of stay: January 2023
Trip type: Travelled as a couple
1  Thank O3902LTmg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach, responded to this reviewResponded 19 January 2023

Thank you for your feedback about your recent visit. Our staff will appreciate the kind compliments on their service, and we are pleased that our location and cafe were highlights of your stay. We apologize that your room and bathroom did not meet your expectations, and our staff is available to address anything that is less than perfect during your stay. We hope you will consider returning for an experience we know will impress you even more.

David Means,
Interim General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2023

Rooms are pretty standard. They don't provide lotion or other bathroom amenities in the bathroom other than shampoo and soap. Parking rates per day is $50 and its valet only (no self-parking). Overall, a motel with a good location.

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank ghall2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach, responded to this reviewResponded 18 January 2023

Thank you for taking a moment to reach out to us. While we are glad that you appreciated our excellent location, you can rest assured that all of your feedback will be kept in mind as we move forward. The next time that you are in the area, we hope that you will give us another chance to exceed your expectations.

David Means,
Interim General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2023

Too far from the beach. Solid 15-20 min walk. If you carry items to the beach (umbrellas, food, water, chair, floaties) a nightmare. Many crosswalks. Travelled with my little one and the distance was not fun. I almost considered getting an uber. It's not far, but when you are carrying a lot of things, it's far enough. Beach chairs and umbrellas are $80 to rent on the beach. I bought a simple umbrella and chair and that worked for me. But the distance of the hotel to the beach its not worth it. Stay closer to the beach if you like to pack a lot of things and have small children. My daughter is 9 years old.

Room tip: Pool is not heated
Date of stay: January 2023
    • Value
    • Location
    • Service
1  Thank 800erikaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach, responded to this reviewResponded 10 January 2023

Dear Erika,
Thank you for taking a moment to let us know about your experience. We're sorry to hear our proximity to the beach was not as you expected. Many booking websites list the distance of nearby attractions, including our official website; still, we apologize for any inconvenience you experienced and hope you still managed to enjoy some aspects of your stay. In the future, we'd love nothing more than to welcome you back for a better overall visit in the future.

David Means,
Interim General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2022 via mobile

This hotel, while centrally located, needs work. The rooms feel worn and are constantly damp even with the A/C on.

The front desk staff always seemed tired and annoyed whenever I checked in, out, or went to purchase a drink (drinks are much cheaper at the 7-Eleven across the street).

There is no washer and dryer on location so you can either pay for the service or go to the sketchy laundromat behind the 7-Eleven.

If possible, I would stay somewhere else.

Date of stay: December 2022
Trip type: Travelled on business
Thank Erin J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach, responded to this reviewResponded 27 December 2022

Dear Erin,
While our prime location was suitable for your travels, it appears we fell short in other aspects. Please know that our team will investigate your comments to ensure that our accommodations are in tip-top shape. We know that we can do better and welcome another chance to prove this.

David Means,
Interim General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2022 via mobile

I booked my mom a night at this hotel for a long layover. Sadly, she was injured this week and we had to cancel her flight home. Reynold at the property went above and beyond to work with the diamond desk to cancel my booking with no penalty due to the circumstances. He showed great compassion and my family are very thankful. Many thanks for your kindness and understanding, Reynold!

Date of stay: December 2022
Trip type: Travelled with family
Thank Paddy312
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at DoubleTree by Hilton Hotel Alana - Waikiki Beach, responded to this reviewResponded 22 December 2022

Thank you so much for your high rating. While we're sorry to hear about the experience that led up to this, we're thrilled that our friendly service impressed you! We hope your mom is feeling better and that you'll consider giving us a chance at DoubleTree by Hilton Hotel Alana - Waikiki Beach in the future!

David Means,
Interim General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews