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Queen Kapiolani Hotel
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All reviews diamond head honolulu zoo dole whip coffee roasters surf shop waikiki beach kapiolani park across the street third floor bell desk junior suite perfect location pool deck valet staff wonderful hotel city view definitely stay here again
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Reviewed 30 January 2023
Pleasant stay!

Great hotel with a beautiful view of diamond head. Walking through the hotel feels like you are walking through a museum. Went for my daughters birthday and she loved our staycation. Definitely would recommend. Excellent customer service!

Date of stay: January 2023
Ask Britney E about Queen Kapiolani Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Queen Kapiolani Hotel, Guest Services / Front Office at Queen Kapiolani Hotel, responded to this reviewResponded 30 January 2023

Aloha 839britneye,

Thank you for staying with us and sharing your wonderful review. We are very happy to hear that you liked the Diamond Head view from our hotel and enjoyed our Royal Art Gallery. We hope to have the pleasure of welcoming you back soon for another great stay!
Mahalo.

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Reviewed 29 January 2023
Hawaii Holiday

Good Location. Very helpful staff. Clean and tidy hotel. Pool good and hotel close to beach. Honolulu and Waikiki beach are fabulous vibrant places. This Island is expensive to visit with a 20% tax when you leave your accommodation also constant request to tip at 15/18/20 % when paying using a terminal. Nothing is value for money. The people are so amazing really genuine

Date of stay: December 2022
Trip type: Travelled as a couple
Ask rileymichael49 about Queen Kapiolani Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Queen Kapiolani Hotel, Guest Services / Front Office at Queen Kapiolani Hotel, responded to this reviewResponded 29 January 2023

Aloha rileymichael49,

Thank you very much for staying with us at the Queen Kapiolani Hotel and sharing your delightful review. We are so happy to hear that you liked our location, cleanliness of our hotel and appreciated the hospitality of our staff.

Regarding your tip feedback, it is not compulsory, however, it is a customary in many sit-down restaurants. Moreover, we hope to have the pleasure of welcoming you back again in the hotel for another great stay!
Mahalo.

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Reviewed 28 January 2023
The Queen tops my List

The Queen delivers a wonderful, quality vacation every time I stay. The staff are fantastic, they have great opportunities and classes and the location is perfect. The Zoo is across the street and the Aquarium is a 5 minute stroll. The Beach is a mere 3 minute walk and there is a Starbucks and 2 ABC stores within a block, not to mention lots of restaurants. The pool area is beautiful with music and an outdoor cafe that has incredible happy hour and fantastic food and drinks. Even live music. The vibe is so wonderful you won’t want to leave. I love the Queen. Uncrowded end of Waikiki but still close to the action. Come enjoy every minute of your vacation. You deserve it!

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Ask kris133 about Queen Kapiolani Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Queen Kapiolani Hotel, Guest Services / Front Office at Queen Kapiolani Hotel, responded to this reviewResponded 28 January 2023

Aloha kris133,

Thank you so much for staying with us at the Queen Kapiolani Hotel and sharing your wonderful review. We are grateful to hear that you enjoyed your stay: liked our location, loved our guest activities and appreciated our hotel staff. We hope to have the pleasure of welcoming you back soon for another great stay!

Mahalo.

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Reviewed 26 January 2023
Always a great start

It’s been about 4 times that I’ve stayed at the Queen Kapiolani Hotel, and each time improves on the time before. Truly never a disappointment. Working in hospitality/gaming for nearly 15 years, the staff took advantage of every MoT (moment of truth)—from valet, to the front desk, to housekeeping and guest services. Two extra special “thank you” shout outs. One to valet who made me feel like an individual be memorizing which car was mine by night two and for always being so pleasant and upbeat. And the second one is to Elisa at the front desk—she made checkout such a wonderful experience through her customer service demeanor and friendly disposition. I’ll be back! Mahalo!

Date of stay: January 2023
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    • Cleanliness
    • Service
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Ask 808702813 about Queen Kapiolani Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Queen Kapiolani Hotel, Guest Services / Front Office at Queen Kapiolani Hotel, responded to this reviewResponded 26 January 2023

Aloha 808702813,

Thank you very much for staying with us and taking the time in sharing your wonderful review. We are so delighted to know that you’ve stayed with us many times and never disappointed you. We will definitely let the Valet team and Front Desk team (Elisa) know that they were appreciated. We can’t wait to welcome you back soon for another great stay!
Mahalo.

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Reviewed 26 January 2023
Diamond Head View

We really enjoyed our 3 night stay at the QK.
We booked an “unobstructed Diamond Head view King with Balcony” and the view did not disappoint! Wrap around windows and a nice small balcony. Lots of window shades to afford privacy or keep the sun out if preferred. Nicely appointed room with an unbeatable view.
The room and the property were spotless. Housekeeping is available daily at guest request.
Check in was efficient and I must say everyone at the bell desk is kind and courteous. I special shout out to Calvin, who made us feel so welcome.
We enjoyed early morning fresh Kona coffee, delicious croissants and pastries at Knots coffee bar early every morning.
The Bell desk still had Beach chairs and towels at mid morning to use for the day. The pool got busy early and there were no spots by 10am.
Queens Surf beach is just a block and a half away. The zoo and the park are across the street. The aquarium a few blocks down the beach. For us, the location was perfect.
The renovation of the hotel is very nice. The retro vibe isn’t overdone, but it’s there to enjoy. We liked the tribute to Hawaiian Royalty on the mezzanine level.
The gentleman at the art gallery was great. Really informative about the artists and the history behind a lot of the pieces. We bought a nice print to bring home.
Overall, everyone we met on the staff was kind and courteous. The view great. And the property spotless. I subtract a few point because the bed was a little lumpy. But that view! A++

Date of stay: January 2023
Trip type: Travelled as a couple
Ask Tom K about Queen Kapiolani Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Queen Kapiolani Hotel, Guest Services / Front Office at Queen Kapiolani Hotel, responded to this reviewResponded 26 January 2023

Aloha Tomsjc,

Thank you very much for staying with us at Queen Kapiolani Hotel and sharing your remarkable review.

We are so overjoyed to hear that our Diamond Head view King room did not disappoint you and liked our Hawaiian Royalty gallery. We will mention to the Front Desk, Bell Desk (especially Calvin) and to the rest of our team that you appreciate the Aloha Spirit they extended during your entire stay. We hope to have the pleasure of welcoming you back soon for another great stay!
Mahalo.

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