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Trek542418

Hawaii wonderful vacation

5.0 of 5 bubblesReviewed 11 Apr 2021
The hotel was great, it was clean and very close to everything. We loved our vacation with our friends and family. The room was very clean, the bed was comfortable and the bathroom was awesome. It was very close to everything, especially Waikiki beach.
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hilton Garden Inn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hinck, General Manager at Hilton Garden Inn Waikiki Beach, responded to this review
Responded 12 Apr 2021
Mahalo!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,381)
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Traveller rating
1,195
738
254
101
94
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Reviewed 12 April 2021

Nice and clean. Friendly staff. Easy check in and check out. The room that we got had 2 full sized beds which would be much better if it was queen size. The room was a little too dark even with curtains open. Not enough lighting.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Royce2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hinck, General Manager at Hilton Garden Inn Waikiki Beach, responded to this reviewResponded 12 April 2021

Mahalo for taking the time to review our property - Aloha!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2021 via mobile

My friends and I stayed at the Hilton garden Inn. The parking (valet only) is pricey, but there is no where else to park in Waikiki so I understand it. The hotel was clean, low key, and the rooms were clean. I’d stay here again!

Date of stay: April 2021
Trip type: Travelled with friends
1  Thank blakehK3281WO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hinck, General Manager at Hilton Garden Inn Waikiki Beach, responded to this reviewResponded 9 April 2021

Aloha and thank you so much for the review. We are glad you had a great stay and yes, parking is really limited in Waikiki unfortunately. See you soon!!!

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Reviewed 9 April 2021

My overall stay was OUTSTANDING. The front desk staff, cleaning staff, bell staff, breakfast staff, and valet staff were all courteous and professional, embodying the spirit of ALOHA! I will definitely stay here again when in Honolulu/Waikiki!

Mahalo,

CL

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Corey B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hinck, General Manager at Hilton Garden Inn Waikiki Beach, responded to this reviewResponded 9 April 2021

Mahalo and ALOHA!!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2021

I went here on a solo trip so my top concern was safety and comfort. I am extremely grateful that I ended up here. The rooms were great and their safety precautions were very effective. It’s great for business trips or families. Also, it is in a convenient location and for a good price. (I’m 20 and stayed here for just under 2 weeks) As much as I’d love to check out the other hotels here, I plan to come back when I visit Hawaii again.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank karissadanielson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hinck, General Manager at Hilton Garden Inn Waikiki Beach, responded to this reviewResponded 9 April 2021

Mahalo for the great review. Thank you for staying here at HGI Waikiki Beach. Aloha for now!!

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Reviewed 9 April 2021

We’ve stayed here in the past and brought back 3 groups of family members and wanted their first experience to be just as great as ours. For some it was their first time in Hawaii. Sadly it was not and we had expected nothing less than the great service and experience we’ve had in the past. During the pandemic we had hoped that cleanliness of our rooms would be more apparent and make us feel more comfortable but unfortunately it was not. The rooms were muggy and we questioned if they were throughly cleaned. Requesting any housekeeping service was nearly impossible.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank abekeohavong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Hinck, General Manager at Hilton Garden Inn Waikiki Beach, responded to this reviewResponded 9 April 2021

Aloha and thank you for your feedback. We will be sharing this with our housekeeping team.

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