Everything is perfect in this property just a few walks to the beach with shopping just in the area, very convenient for everything. Would come back to this hotel again and again. Breakfast was so good and most importantly the service here is excellent everyone is so friendly and helpful. More
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Booking.com
the Embassy Suite provided my friends and I with an incredible stay. The location of the hotel was great - it was a quick walk to many restaurants, bars, shops and much more. Close to the beach as well. The staff was amazing and very friendly and responsive. I was pleasantly surprised by the communication of the staff, they checked in on me and my friends to see if we needed any recommendations or anything to improve our stay. Would absolutely stay here again - 5 stars!
Aloha MattoY3804GR, thank you for staying at the Embassy Suites by Hilton Waikiki and providing your invaluable feedback. It is our pleasure to hear that you appreciated the hospitality service delivered by our Team. Additionally, we are happy to know you enjoyed our central location and resort amenities. It would be our pleasure to host you again on your next visit to Honolulu! Mahalo Nui!
Our family’s first time in Waikiki.
Location:
Not exactly beach front but yet, you can still have a glimpse of the ocean if you happen to get a room with an “ocean view”. We had an “ocean view” which is good enough. Location suites me as I’m a surfer. Surf board rentals at Big Wave Dave’s so it’s very handy as I get to keep my rental
board. They provide locker for storage. Pretty central to everything and walking distance to a lot of restaurants and shops.
Rooms: Big room, extra bed (sofa bed) was provided for our children. Room is cleaned every other day. Our designated floor housekeeper (she’s a filipina) is very good at detailing and always keep our room clean. Bring your important toiletries like toothbrushes as they are not provided in the amenities. Noise is blocked from the outside so it’s very good. Nothing exciting about the decor. Unlike those luxury hotels and accomodation that we have stayed in Asia.
FOOD: Happy hour is provided, complimentary drinks at the bar. Free snacks provided. Breakfast is a meh for us. Nothing exciting.
VALUE FOR MONEY: Prepare to spend a lot of money when you’re in Waikiki as it’s not cheap here. With the amount we pay for the accomodation, overall verdict is not really worth it. I guess, you only pay much because it’s near the beach and that’s about it. Inflation is really felt everywhere. Expect payingextra “resort fee” in your bill.
Overall experience in Waikiki, is still good enough. We’re from Australia, Gold Coast and we have the best beaches. And it’s free. But yet, it’s still a memorable aloha experience.
Aloha Goldaustralia and Mahalo for sharing a photo with your detailed review. We are so happy to hear you had such a wonderful experience with us. It's important to us that our guests feel welcomed and the value of their stay in all aspects. We appreciate your feedback and will use this to determine how we can improve to add value to our guest's experiences. Mahalo for staying at Embassy Suites by Hilton Waikiki Beach Walk. We hope to welcome you again!
We are world travelers and I don’t usually write reviews. This hotel deserves one. Our stay was outstanding in every way. We had an ocean view suite on the pool side in the Hula Tower. Even a pool view in the hula Tower would have been great. The location is a big plus as on the north end of the craziness of Waikiki Beach and a bit quieter. Our favorite Fort DeRussy Beach just steps away. I would never consider another hotel in Honolulu- only Hilton Embassy Suites.
Aloha DDGolferBeachBum, thank you so much for taking the time to write such a detailed review! I am happy to hear you had such a wonderful experience from arrival to departure. We always strive to accommodate our guest's needs the best we can and are very happy to hear you enjoyed our Aloha spirit. We appreciate your loyalty to our property and can't wait to welcome you back. Mahalo nui loa!
I have stayed at many Embassy Suites hotels and I must say this is one of thee best Embassy Suites! The room was awesome for my family of 6. The breakfast is HELLA good and their happy hour is dabomb.com!!!! Staff was super nice and friendly and the hotels location is surrounded by many shopping/restaurant options as well as the beach. Not super close to the airport, but it’s totally fine. Loved our stay!
Aloha, stephaniehJ1886UX! Thank you so much for taking the time to write such a detailed review. I’m grateful to hear you seemed to have loved every aspect of our hotel. We strive to provide the best experiences for our guests. We are a bit of a drive from the airport, but we are glad to hear it was worth it. Mahalo for choosing to stay at Embassy Suites Waikiki Beach Walk. We look forward to hosting you again!
What a great decision we made staying at the Embassy Suites Waikiki. This hotel is a well-oiled machine that sets an unmatched standard for other hotels to follow! Why do I say this? Well, it's the employees who make all the difference in the world when it comes to providing great customer service from check-in to check-out! Some of those folks that made a difference during our stay were Erick, Shelton at the reception desk providing us with a great and professional service when checking in and checking out; Chung our housekeeper who was always friendly, helpful and funny. Then there was Maile and Nealo during our evening reception. What great ambassadors for this wonderful hotel! These are just a few of the folks that stood out during our stay. Also, I want to give a big thank you and shout out to Kaiana Lee for her wonderful and timely email communication prior to our arrival. Our suite assignment was wonderful and we really appreciated your personal touch in helping make this happen. You are truly a great role model for the Embassy Suites Waikiki. The attitude with every employee that touched our lives while there is a true reflection of the outstanding leadership at the top! Mr. Miranda should be very proud to know that his leadership is making a tremendous impression for all his employees and we loved that everyone on the staff always had a smile on their face when doing their daily jobs. Thank you again to all the members of the Embassy Suites Staff for making our stay a memorable one. We will see you again vey soon. Mahalo! Mr. and Mrs. Tompkins
Aloha txhillcountrytravelr, thank you for your glowing 5-star review of your recent stay at Embassy Suites by Hilton Waikiki Beach Walk. We strive to provide each and every guest with kind and courteous service and will be sure to share your gracious words with our team who made a positive impact on your stay. We appreciate your commendation of Erick, Shelton, Chung, Maile, Keola and Kaiana and will absolutely share your wonderful comments with each individual. They are all great assets to the resort and truly emulate the hospitality we are known for. We appreciate your loyalty to Embassy Suites and look forward to welcoming you back. Mahalo nui loa!
