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“Something to experience if only the once”
Review of Hard Rock Cafe

Hard Rock Cafe
Reserve a table
2
Mon, 07/10
20:00
OR
Get food delivered
Ranked #96 of 2,141 Restaurants in Honolulu
Price range: HK$0 - HK$233
Cuisines: American
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Bar Scene, Special Occasion Dining
Dining options: After-hours, Lunch, Breakfast, Dinner, Reservations
Neighbourhood: Waikiki
Description: Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Reviewed 28 August 2024 via mobile

Went here as we’ve always heard of this place and we were curious. Great location for us, loved the decor, and the live music. Meals were above average, but when factoring in the tip can get pretty expensive. Glad I experienced it but wouldn’t go again.

Date of visit: August 2024
Thank TamBerwith5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darro Jeans, Marketing at Hard Rock Cafe, responded to this reviewResponded 29 August 2024

Mahalo for taking the time to leave a review and for trying our establishment. Is there anything we can do to improve your experience so that you would visit again?

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Reviews (2,276)
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3 - 7 of 2,276 reviews

Reviewed 5 August 2024 via mobile

The decor is very nice! Although the food took a while it was very well prepared and tasty. The live music was great and made the waiting time feel shorter. Overall great evening!

Date of visit: August 2024
Thank StarwoodReviewer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darron Jeans, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 August 2024

Mahalo for the FIVE star review and kind comments! We have live music every night as well as Saturday and Sunday brunch!

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Reviewed 16 July 2024

Typical Hard Rock. Very popular location. Drinks here were just okay, but I did order from the happy hour menu and sometimes that's just how it is. Staff were friendly.

Date of visit: September 2023
Thank TLK-travellove
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darron Jeans, General Manager at Hard Rock Cafe, responded to this reviewResponded 22 July 2024

Mahalo for the 4 star review! Let us know how to earn that 5th star on your next visit. :)

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Reviewed 7 July 2024 via mobile

Having visited a number of HRC venues throughout SE Asia, we thought to try Hard Rock Cafe, Honolulu last night

If I'm being honest, they're all very similar with expensive pricing, average service, lots of music memorabilia...but decent meals.

We checked in downstairs at a counter just inside the HRC store to be told that our table would be ready in about 20mins despite us arriving promptly at our reservation time.

It kinda makes a mockery of reserving a table by making a booking ahead of time if you still need to wait for your table to be cleared and ready??? A short time later, this same tall guy we had checked in with starts yelling my name up & down the street at everyone else except us despite only speaking with us a few minutes earlier and no-one else waiting at the front door. Very weird?

Proceeding upstairs to the restaurant proper, we found we needed to check in again and wait yet again...

After another short interlude at the top of some very steep stairs, we found ourselves finally escorted to our table and seated.

As a word of advice to management - I'd consider moving this check in area as its way too close to very steep stairs. I could easily envision a massive lawsuit arising from somebody falling down the stairs whilst waiting at the top for a table!

We ordered a Messi chicken burger, 2 x strip loin steaks, Nachos, and a margherita flatbread to share as a starter. Drinks comprised Berry Cooler juices and iced water. Our meals were all good although steaks came out considerably later than the other meals. The juices were lovely.

Prices as expected were inflated and the service was a bit slow.

We had a walk about the restaurant to view the memorabilia after our dinner. I liked the Paul Stanley signed guitar, a guitar signed by Eric Clapton, the Jimi Hendrix headband, and Eddie Vedder's (Pearl Jam) denim jacket. There was also a leotard worn by Tommy Lee (Motley Crue).

Overall, our experience was as expected despite the multiple times we seemed to wait around checking in.

Date of visit: July 2024
Thank 752vancec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darron Jeans, General Manager at Hard Rock Cafe, responded to this reviewResponded 9 July 2024

Thank you for taking the time and sharing your feedback about your recent visit to Hard Rock Cafe. We strive to provide a Five Star Experience to each and every guest. Please accept our apologies for not providing you with this kind of Hard Rock Experience. If you would like for a member of our Management Team to contact you, let us know your number and/or email and someone will contact you shortly. Mahalo!

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Reviewed 16 May 2024

I met my niece and her daughter for a casual dinner. She is a Marine stationed in Oahu and we hadn't seen them in a long time. The food and drinks were very good and we all had a good time.

Date of visit: April 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Navigator15515940900
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darron Jeans, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 August 2024

Sorry for the late response, but Mahalo for the FIVE STAR Review!! You rock

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