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“Great food, drinks and atmosphere!”
Review of Hard Rock Cafe

Hard Rock Cafe
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2
Wed, 09/10
20:00
OR
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Ranked #96 of 2,142 Restaurants in Honolulu
Price range: HK$0 - HK$233
Cuisines: American
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Restaurant details
Good for: Groups, Special Occasion Dining, Child-friendly, Bar Scene
Dining options: After-hours, Lunch, Dinner, Breakfast, Reservations
Neighbourhood: Waikiki
Description: Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Reviewed 5 November 2018

This was one of the best locations I've been to. Loved the guitars hanging from the stairwell all the way across the ceiling. So cool! The food was really good, but the atmosphere was so great. This was my son's first meal at a Hard Rock Cafe, so this was a very good first impression! The food and drinks were so good and sat in the open air area on Beach Walk. Definitely recommend being seated there. Service was really good especially since we were seated near a very large group. Didn't deter the service we received at all. We visited around 4pm which was a great time to be seated immediately in a good location.

Date of visit: June 2018
    • Value
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Thank MaximusH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, General Manager at Hard Rock Cafe, responded to this reviewResponded 8 November 2018

Thank you for the great review. Glad you had a great time at Hard Rock. Congrats on your son's first Hard Rock now he is going to have to visit them all ;)

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Reviews (2,275)
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244 - 248 of 2,276 reviews

Reviewed 4 November 2018

Loved my burger ! terrific service and food. Our server was friendly and courteous. They also honored by birthday coupon of one free entree. Many places in Hawaii don't honor coupons like they do on the mainland. It's an open air seating and does get warm but it's a fun place. Check out the memorabilia and the shop downstairs. Not a long wait for a table either.

Date of visit: October 2018
    • Value
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    • Food
Thank 77adelinap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 November 2018

Awesome, Thank you for the great review Adelina. Glad you enjoyed our burger, we are looking at doing some new ones soon so you will have to come check them out ;) Also happy belated birthday!!!

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Reviewed 1 November 2018

We went here upon opening one morning for breakfast at the request of my 19 y/o daughter. It wasn't busy. The service was wonderful, and the food very good. I tried Loco Moco for the first time and whilst it was very different from any Aussie breakfast I have had, it was very good. So glad I tried it here with their crispy onion rings. It was very filling. My daughter had eggs Benedict and ate most of that. Surprisingly, there was live music that early in the morning that was very pleasant. One song I remember was American Pie. The meal price was in keeping with other breakfast establishments in Waikiki. I would recommend this restaurant.

Date of visit: September 2018
    • Value
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2  Thank Cheryl P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 November 2018

Thank you so much for coming out and checking out our breakfast offerings. We are very proud of our live music during the day 9am-11am we also have live bands 9pm-11pm as well. Enjoy the rest of your vacation and thank you again for making us a part of it ;)

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Reviewed 30 October 2018

Sat at the bar for dinner. At the bar there are 3 large tv screens, all 3 were playing sports channels. While I could see one of them having a game on, this is the Hard ROCK café, not the Hard SPORTS café. It completely killed the atmosphere of HRC. Bartender must have just come from working at the DMV and he seemed stressed, angry and kept slamming the glasses on the bar to the point where you could feel the vibration.
The worst part what the constant sound of what sounded like silverware dropping about every 12 seconds. I looked around and finally saw where it was coming from. At the top of the stairs at the hostess desk, there are bins of silverware. Each server would grab a handful of forks, count what they needed and throw the rest back into the bin and then do the same for knives and so on. No only was this very annoying, I don't really want 47 people putting their hands all over the silverware that you are going to bring me to eat my meal with. It was really disgusting.

Food was good and at the price expected. Drinks were at the price expected but very very weak. I was happy to leave one we were done.

Date of visit: October 2018
    • Value
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Thank Euroboyz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, Manager at Hard Rock Cafe, responded to this reviewResponded 2 November 2018

I would like to apologize for the experience that day. We pride ourselves in delivering over the top service, food, drinks, and music in an atmosphere that not only rocks but is worth its value. We obviously did not deliver to you and your group. We would love to speak with you to better understand the issues you had at the café. So we can use your comments as a valuable tool to improve. Please feel free to email (Honolulu.AGM@hardrock.com) me a number I might reach you so I can get back to you as soon as possible. Thank you again for sharing your concerns.

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Reviewed 22 October 2018

We have been here before and loved it so we thought we would try again. We were not dissapointed as service was great and food was fantastic. Great position and plenty of tables as well

Date of visit: October 2018
    • Value
    • Service
    • Food
Thank grannieannie65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne L, Manager at Hard Rock Cafe, responded to this reviewResponded 23 October 2018

Awesome!!! Thank you for checking us out again. I'm so glad that we could deliver time and again. Rock On!!!

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