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Drewapicture84
Sacramento, California

Beautiful hotel in excellent location!

5.0 of 5 bubblesReviewed 27 Aug 2021via mobile
Wonderful hotel. Staff was super friendly and the location can’t be beat. Delicious restaurants and convenient shops located right inside the hotel. The view of the beach from the ocean front room was amazing and it was so convenient to be right on the beach.
Date of stay: August 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki, General Manager at OUTRIGGER Waikiki Beach Resort, responded to this review
Responded 27 Aug 2021
Aloha and thank you for taking the time to provide such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future! Mahalo Nui Loa.


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (7,057)
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Reviewed 26 August 2021 via mobile

The staff of this hotel were extremely kind and helpful.

The pool area was small but it is right on the beach. The beach is Public so if you want a chair and umbrella, you must get it from one of the vendors on the beach. It can cost up to $85 for 2 chairs and and umbrella a day. The beach is also crowded.

This is a beach hotel. No romantic room service or turn down. It’s great for kids and adults. The location is in the heart of Waikiki.

If you are traveling in the near future, make all your dinner reservations like 2 weeks ahead of time.

the room was nice, clean. It could use a little updating but it’s overall very nice.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank EmZee29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki, General Manager at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 28 August 2021

Aloha EmZee29. Thank you for celebrating your Honeymoon at the Outrigger Waikiki Beach Resort. We appreciate your 5-star rating of our staff, location and rooms. We look forward to welcoming you back for another wonderful stay. Mahalo Nui Loa.

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Reviewed 25 August 2021

Stayed here in early August. The property was pretty full but we still were able to enjoy the pool and beach. In the mornings we did tours since the weather is cooler by the time we returned to the hotel we were able to get chairs at the pool. We usually shared 2 chairs between 4 people. If you want to lounge at the pool all day space could be an issue but staff turned over empty chairs with towels left behind. Beach was crowded but we always found a spot. The hotel is in a great location in the heart of Waikiki Beach. One negative if you are a light sleeper is the sound proofing. The street performers sounded like they were performing right on our balcony. We didn't mind since it's part of the vibe of staying in Waikiki Beach. The elevators were also a down side. At the time we were there it was suppossed to be 4 people to each elevator but when you scanned your key card it took multiple cards so everyone would just get on the same elevator. The elevator worked on the honor system which to no fault of the hotel was challenged by many of the visitors who did not wait their turn. Mon - Wed the elevator ettiquette was pretty good by the weekend it cut throat. I don't blame the hotel this was the guests issue. The rooms are slightly dated but good sized and we did not spend much time in the room since there is so much too do in the area. Housekeeping was great they serviced the rooms so quickly we were amazed. Would highly recommend the hotel. Would give the location 5 stars but because of the soundproofing and dated rooms I give it an overall 4 stars.

Date of stay: August 2021
    • Value
    • Cleanliness
    • Service
Thank sharonbR7898DS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki, General Manager at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 26 August 2021

Aloha and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki on the Beach. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.

Warm Island Regards
Outrigger Waikiki on the Beach

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Reviewed 23 August 2021

We held a company retreat at this hotel for approximately 85 employees and families. The staff was excellent to work with and flexible with our never-ending requests. The location of the hotel cannot be beat. It is hard to find a hotel right on the beach which was key for our group at an affordable price. The food was excellent and the many recommendations from the hotel staff for ancillary services were spot on. We would definitely come back with our employees again for another retreat.

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank shellyh876
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki, General Manager at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 26 August 2021

Aloha shellyh876. Thank you very much for choosing the Outrigger Waikiki Beach Resort for your company retreat. We are delighted to hear that you and your employees had an excellent stay with us. Your positive comments about our staff, location, restaurants and prices are truly appreciated. We look forward to welcoming you back for another 5-star retreat! Mahalo Nui Loa.

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Reviewed 21 August 2021 via mobile

This is a VERY crowded hotel in a nice area. The rooms are very old and dated. You can actually hear the toilets flushing in other rooms. If you like being in the center of all the action and you aren’t particular about where you sleep, then this is for you. Wasn’t for me.

Room tip: Make reservations ahead of time. Really busy area.
Date of stay: August 2021
Trip type: Travelled solo
1  Thank 636marilynv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki Beach Resort Management, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 22 August 2021

Aloha 636marilynv,

Thank you for choosing to stay with us at the Outrigger Waikiki Beach Resort and for sharing your candid feedback. We are so sorry that we were unable to achieve your satisfaction, and are currently reviewing your comments for learning opportunities. Here at Outrigger, we strive to exceed expectations, and it is disappointing to know that we failed reach this for you. We hope to welcome you back again in the future so that we may redeem ourselves.

Mahalo Nui Loa

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Reviewed 9 August 2021 via mobile

Maybe a better experience pre-COVID, but right now insanely overbooked relative to staff. very difficult to get a spot on the beach, a chair at the pool, a table in the restaurants, and forget about trying to get a drink at the bar or even catch the elevator to/from the rooms. Very disappointing.

Date of stay: August 2021
Trip type: Travelled with family
1  Thank H8840NMlaurenh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outrigger Waikiki Beach Resort Management, Guest Services / Front Office at OUTRIGGER Waikiki Beach Resort, responded to this reviewResponded 9 August 2021

Aloha lauren H,

Thank you so much for sharing your invaluable feedback with us. We are so very sorry for the lack of availability of our amenities you experienced during your short stay with us. I assure you that we take this matter very seriously and will look into ways in which we can prevent this issue moving forward. We hope that we may welcome you back in the future so that we may redeem ourselves.

Mahalo Nui Loa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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