First I would like to say this was my very first time staying at an Omni property, so here goes.
Pros: Hillside Country Views (high floors), Indoor pool, Comfortable bed & pillows, Complimentary coffee or evening drink at on-site bar.
Cons: Rooms outdated, technology outdated, dingy shower grout/tub, shower head/water pressure, onsite restaurant and store closed (bummer).
Improvement Suggestions: 1) Buy lamps that also have USB ports as well as plugs. 2) Get flat remotes that is easier to clean and more compatible with the TV. 3) Offer Netflix app for guests to sign into their accounts. 4) Paint rooms with a lighter coat of brown (or different color) for a more updated refreshed look. 5) Deep clean or update shower tile. 6) Get an adjustable shower head.
Also, the room right next to me had room service TWICE and when I called and asked for a menu they told me there was no room service, so that left me baffled.
I will try another Omni just to see if this one was just an older hotel, and also there was an Omni downtown as well I think may be more updated.More
- Free Wifi