We didn't plan to stay in Petersburg but had to due to an issue with our car that could only be fixed in the morning. The lobby area was nice and check-in took some time because it was crowded (due to travelers and locals who were staying due to power outages in the area). The lobby seemed nice and a comfy place to relax for a bit. Troy, at the front desk was very friendly and helpful despite being swamped.
The room itself was ok, and we had some issues, such as smell of stale smoke. Honestly, because it was one night we didn't really care since it was clean enough. But we did call the front desk and Troy came up as soon as he could. We mentioned that we didn't care much about the smell (though others might), but wanted to bring it to his/management's attention because we didn't want to get fined in case management thought that we were smoking in a non-smoking room (we don't smoke, period).
Troy came in and was genuinely very apologetic. More so than one would normally expect and in a personal sort of way. He also offered to see if he could change our room and we said, no worries, and left it at that.
Heads up to management: Troy is a great guy.More
- Free Wifi
- Free parking