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Reviewed 28 December 2019

This is a great facility. Very clean throughout with great rooms and an excellent pool for the kids.
The only thing I disliked was breakfast was not included. You could buy a package deal for a discounted breakfast price. If you want to eat at the hotel this is a decent deal. Just make sure to read the fine print. Otherwise there are a lot of places close by that have better prices and I bet better food. (full disclosure we did not eat here so I don't know how the food was)
If you don't mind paying extra for breakfast this is a great place to stay.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank cstahl1971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerSLC, Guest Services Agent at Hilton Garden Inn Salt Lake City Downtown, responded to this reviewResponded 21 January 2020

Dear cstahl1971,

Thank you for taking the time to leave us a review! We are very glad you enjoyed your time with us, and we are sorry to hear you were displeased with our system for breakfast. The $13.00 includes not only an all-you-can-eat cold and warm buffet, but also a made-to-order menu which includes a variety of options like omelettes, breakfast burritos, Eggs Benedict, and more, all-you-can-eat. You can also save more by pre-booking for the included breakfast in your room rate.

Regards,
Claire
Guest Services Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2019

Hilton beds are the best!
Even if this hotel is a few blocks away from the concert venues in Salt Lake City, it's a great place to stay. Value, comfort, cleanliness and all the amenities you need are right there. I've stayed here for the last three years and haven't a complaint!

Date of stay: December 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Byufish2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerSLC, Guest Services Agent at Hilton Garden Inn Salt Lake City Downtown, responded to this reviewResponded 21 January 2020

Dear Byufish2,

Thank you for the wonderful review! We appreciate your feedback, and love to hear that you've had positive experiences with us for the past 3 years! You are, of course, welcome back any time. We hope to see you again sometime soon!

Regards,
Claire
Guest Services Agent

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Reviewed 21 December 2019

Great location close to events, shopping and food! Kids and hubby enjoyed it as well, we will stay again for sure! I was a little nervous about staying downtown but felt secure and the staff was friendly and personable.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank cbwilson92907
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerSLC, Guest Services Agent at Hilton Garden Inn Salt Lake City Downtown, responded to this reviewResponded 21 January 2020

Dear cbwilson92907,

Good to know that you found our location convenient for your time in Salt Lake City! We are so glad that you and your family were able to have a great stay with us, and hope that we made your experience staying downtown as wonderful as possible. Your review is greatly appreciated. Have a great day!

Regards,
Claire
Guest Services Agent

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Reviewed 20 December 2019

Clean newer property with nice amenties. The room was very clean and comfortable. I had a king suite and it was very nice with an amazing from closet, living space and very comfortable bed. It was well worth the additional cost. It's not in the best are so I didn't feel comfortable walking around as a single woman, but it was a quick drive to the Temple and many dining options.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Mrsloveshark2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerSLC, Guest Services Agent at Hilton Garden Inn Salt Lake City Downtown, responded to this reviewResponded 21 January 2020

Dear Mrsloveshark2011,

Thank you so much for writing to us with your feedback. We're pleased to know the suite room type was to your liking, and that you found that our location has good dining options nearby. We're sorry you didn't feel comfortable walking around alone. Salt Lake City is typically a safe place, downtown included.

Regards,
Claire
Guest Services Agent

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Reviewed 12 December 2019 via mobile

I’m always pleased with Garden Inn and this is no exception. Clean and friendly staff a little outside of the busy areas so parking is easy and the walk to the temple and city center was nice. Rooms are large and WiFi is good.

Date of stay: December 2019
Trip type: Travelled on business
Thank QA_Geek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManagerSLC, Guest Services Agent at Hilton Garden Inn Salt Lake City Downtown, responded to this reviewResponded 21 January 2020

Dear QA_Geek,

We're glad that our WiFi was reliable for you and that the room was to your liking. We may be located downtown, but the area around us is a lot less busy despite being close to many Salt Lake City attractions. We also have free parking for our guests! You finding our staff to be friendly is wonderful to hear as well. Thanks for staying with us and leaving us some feedback!

Regards,
Claire
Guest Services Agent

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