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Reviewed 23 December 2019

The receptionist, I’m afraid I can’t remember her name, could not have been better. I was welcomed warmly and she regularly checked we were ok, advising us on fun activities when our glacier trip fell through. The unit was clean and comfortable, the facilities were limited but that was ok for a short stop. Across the road from the hot pools and close to many restaurants and bars. Would definitely visit again.
Only lost a star due to no lock on the bathroom ( 17 year olds concern ! Lol! ) and poor wifi

Date of stay: December 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank Bridget E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2019

Our trip down the coast was interrupted by fierce rain, mudslides, and a bridge washout. Our planned 1 night stay turned into 4 nights because of unpassable roads. The owners and staff of this hotel did everything they could to make us comfortable, and they did it with simple good cheer. We quickly felt like old friends. This hotel is across from the hot pools, in walking distance to everything, and run by a caring team of people. It's clean and quiet. Highly recommend.

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank JennyLangeBI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 November 2019 via mobile

Stayed for one night and actually wished it be longer. Each motel room was very comfortably and stylishly furnished. The room was toasty warm which was well appreciated. Franz Joseph is a teeny town so all bars, restaurants and activities are within minutes walking. Only slight negative was the poor WiFi, which I know won't bother everyone. Would easily recommend this as a comfortable option.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank weegies1968
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2019 via mobile

No dramas at all. Very clean, big room, very well kept. Big bathroom, great location - next to the hot pools (they even gave us towels for the hot pools). Efficient check-in and check out. Small property , no views from the rooms but you have to only step out for great views.

Satellite TV available - the owners were excited since the All Blacks were playing at the W'cup that day and gave me the channel no to watch the game - as an Aussie I duly kept quiet and just nodded!

Date of stay: October 2019
Trip type: Travelled with family
1  Thank Parrallax
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2019 via mobile

Location is good, BUT the WiFi connection there is terrible terrible!!! I had to go outside of the the room to get connected, when I got back to the room, it got disconnected again. and the shower head is terrible terrible again.

Date of stay: October 2019
Thank MonicaXin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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