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Reviewed 22 July 2020

I highly recommend staying here. We had a beautiful view from our room. It was clean and cosy. The staff were really friendly. It was our honeymoon and they went out of their way to add some extra touches to our room. I wish we could’ve stayed an another night!

Date of stay: July 2020
Trip type: Travelled as a couple
1  Thank adeleg841
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 July 2020

This place is absolutely beautiful, we are trying to plan our trip to come back through Franz Josef so we can stay again. The spa pool was amazing even in the rain! It has everything you need there. Our dogs were welcome (prior arrangement), and we paid $35 for a powered site... haven’t found anywhere else like this for this amazing price on our travels.

Date of stay: July 2020
Trip type: Travelled with family
1  Thank rosestravels2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2020

Accommodation is lush and comfortable, they really look after you with all the goodies provided. Lovely smiley service. The wifi is quite slow at times (I imagine because so many people are on it) so I used my data for most of the trip. If I wasn't there for work though it would have been a wonderful digital detox!

Room tip: Deluxe retreat rooms are stunning, maybe call ahead to see which ones are most private?
Date of stay: July 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank hungrymonkey139
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2020 via mobile

This is your best choice 9f accommodation. Offering different levels and costings. We stayed in one 9f the luxury tree huts. A truly sublime view of the mountain glacier. The chalet was clean very well appointed lovely brekkie basket. The staff dealt with an issue we had with some very disrespectful people next to us. They did so with due action. Rest assured you will be very happy with a stay here. On site restaurant btw very good with an array of affordable fare and bar service.
Thanks team

Date of stay: July 2020
Trip type: Travelled as a couple
1  Thank tracyh716
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2020

We had booked two night in the Treehouse only to be informed that we have been upgraded to the Treehouse Deluxe unit. Well I was totally gobsmacked to see the room we were staying in for 2 nights. The bathroom had underfloor heating and the bed was a super king that looked so inviting and comfortable.
There was complimentary drinks in the fridge and a lovely breakfast that was delivered each day for breakfast.
It also had it own internet access as well as a safe to put your personal or valuables in.
It also had a Nespresso machine for coffee and a milk frothier for hot chocolate.
The staff were super friendly and helpful and even informed that next time we come we are able to bring our dog with us.

Date of stay: July 2020
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kym D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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