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All reviews nice hotel buffet breakfast hotel restaurant comfortable beds small town bars and restaurants nice room a lovely stay south island two nights heli hike glacier mountains helicopter nz landing rain
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Reviewed 27 September 2022

Given the timing, there weren't too many accommodation options available and this was the third hotel in the South Island that we had stayed at during our week long of travels and was probably more on the average side considering the price we had paid. I thought it was a little pricey for what we received compared to other places we had stayed at. The rooms were fine, but no view and no SkyTV in the rooms - which was a shame as I wanted to watch some evening sport that was on at the time.
The breakfast was OK - we had alacarte the first morning - my choice was Ok, but rather garlicy, so not ideal for first thing in the morning. The second morning I think they had a big group there, as by 8.30am, the buffet options had pretty much run out. No one appeared to be checking the buffet serving trays, so we had to keep asking the staff to refill them - which took some time for the chef to cook up. So a few teething issues with the popularity starting to now grow.
Otherwise, the service was fine. Would I stay there again, probably not. I would definitely look around - especially with a few more options now starting to open up in the area.

Date of stay: September 2022
    • Value
    • Cleanliness
    • Service
Thank Robby_j78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 13 October 2022

Thank you for the review

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Reviewed 22 September 2022

We had great communication prior to arrival. Our room was very clean and well presented with everything we needed for a comfortable night. The staff were all very friendly and professional.Franz Joseph is a lovely town to visit and the hotel is right in the middle, so convenient to everything.

Date of stay: September 2022
    • Value
    • Rooms
    • Service
Thank Sinny_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 13 October 2022

Thank you for the review

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Reviewed 5 September 2022 via mobile

Lovely hotel, great location. Had everything I needed and very nice rooms. Spent 4 days in Franz Joseph in the rain. My room was well equipped and warm and cozy to come back to after a day out exploring.

Date of stay: September 2022
Trip type: Travelled solo
Thank R5915PWgeoffb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 7 September 2022

Thank you for the review

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Reviewed 14 July 2022

Had an overnight stay here while driving up the west coast. I’ve got to say the hotel was pleasant standard one night stay but the service (especially from Joy) was 10/10. She went above and beyond to help us with travel ideas, food requests room requests and more. She was so delightful. It made the stay really worthwhile. Highly recommend and thank you Joy!

Date of stay: June 2022
    • Value
    • Location
    • Service
Thank L495BKjanem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 7 September 2022

Thank you for the review. I will be sure to pass on your thanks to Joy

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Reviewed 10 June 2022 via mobile

Joy the manager greeted us enthusiastically when we arrived. We were given a big room. We had dinner in the restaurant on our first night and it was awesome. Had a great meal. All of the staff that we encountered in the restaurant throughout our stay were very accommodating and efficient and just so friendly. We couldn’t fault our stay at scenic hotel Franz Josef. The weather did close in a bit on us during our stay and We noticed it was very quite in the town and also at the hotel! I’m so happy that the tourists will soon be returning to the South Island because so many communities seem to have been impacted by the lack of tourists for more than 2 years. The South Island of nz is amazing so do yourself a favour and book a trip to nz soon!

Date of stay: June 2022
Trip type: Travelled as a couple
Thank mariejohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 7 September 2022

Thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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