We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotels.com
FindHotel
Etrip
Trip.com
Booking.com
Expedia
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,054)
Filter reviews
1,054 results
Traveller rating
398
395
163
66
32
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
398
395
163
66
32
Show reviews that mention
All reviews lovely hotel the ground floor hotel restaurant south island comfortable beds in town bars and restaurants nice room a lovely stay two nights short stay heli hike one night stay glacier mountains helicopter nz
Selected filters
Filter
Updating list...
5 - 10 of 1,054 reviews
Reviewed 10 June 2022 via mobile

Joy the manager greeted us enthusiastically when we arrived. We were given a big room. We had dinner in the restaurant on our first night and it was awesome. Had a great meal. All of the staff that we encountered in the restaurant throughout our stay were very accommodating and efficient and just so friendly. We couldn’t fault our stay at scenic hotel Franz Josef. The weather did close in a bit on us during our stay and We noticed it was very quite in the town and also at the hotel! I’m so happy that the tourists will soon be returning to the South Island because so many communities seem to have been impacted by the lack of tourists for more than 2 years. The South Island of nz is amazing so do yourself a favour and book a trip to nz soon!

Date of stay: June 2022
Trip type: Travelled as a couple
Thank mariejohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 4 weeks ago

Thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2022

This hotel has great rooms and great beds. The room was quite large, spotless and well laid-out. My wife was unwell during our stay, and the staff were very keen to make sure our stay was as trouble-free and comfortable as possible. The quality of the food served was very high. I had the lamb and chicken, both of which were cooked to perfection. We were both very grateful for the consideration shown us by the staff, and hope to visit again under better circumstances.

Date of stay: June 2022
    • Location
    • Sleep Quality
    • Service
Thank Andrew C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carey Lister, Owner at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 4 weeks ago

Thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2022

We had a lovely break here. The staff were very welcoming and friendly. The food was great, the beds were super comfortable. The rooms were warm and had nice chairs and foot rests. We would certainly stay there again.

Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank mitchell830
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brad Watts, General Manager at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 15 May 2022

Kia ora

Thankyou for your feedback, we value your business and we hope to see more kiwis like yourself on the Coast, the Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer.

Ngā mihi nui,
Brad Watts General Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2022 via mobile

This hotel is well past its use by date, old fashioned and worn out. I appreciate that Covid has wreaked havoc on the tourism industry on the coast but this type of accommodation should be mothballed permanently. Breakfast was very average.
For the same price our next night in Queenstown we stayed in a 5 star hotel with spectacular views and amazing breakfast.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank jenkinsChristchurch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brad Watts, General Manager at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 15 May 2022

Kia ora

Thankyou for your feedback, you will be happy to know we are reopening our 5 Star Resort Te Waonui on the 1st October 2022, after 2 years of hibernation due to Covid, I'm sure this property will meet you expectations should you revisit Franz.

Ngā mihi nui,
Brad Watts General Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2022

We had a fabulous 4 night stay in Franz Josef in February.
The staff were amazing we had many great recommendations from Ashna and another lovely Asian lady of which I have forgotten her name. The food and service were really awesome and I had a fabulous massage with Ashna. Can 100% recommend the scenic circle Franz Josef. I was truely spoilt on my birthday for dinner there the food was amazing .

Room tip: The suites have the best view you can just see the top of the glacier
Date of stay: February 2022
    • Rooms
    • Cleanliness
    • Service
Thank D1067KWrichards
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brad Watts, General Manager at Scenic Hotel Franz Josef Glacier, responded to this reviewResponded 2 May 2022

Kia ora

Thankyou for your feedback, we value your business and we hope to see more kiwis like yourself on the Coast, the Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer.

Ngā mihi nui,
Brad Watts General Manger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews