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Reviews (541)
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All reviewsoutdoor pooltwo double bedspull out sofalacrosse tournamentnice hotelclean towelsrooms are largebreakfast bara great staycomplimentary breakfastwould definitely stay here againfront desk staffhotel roomhome away from homeenjoyed my stayyogurtbusiness trip
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31 - 36 of 541 reviews
Reviewed 30 May 2018

Our volleyball club chose this hotel as our place to stay for a volleyball tournament. The hotel hosted at least two volleyball clubs and from what I saw handled like it was any other weekend. The staff was very professional, courteous, and helpful. If you are going to stay on the south side of Richmond, Virginia, I would recommend you stay here.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank tmurphree5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 1 June 2018

Hi tmurphree5,

What a nice review! Our team has a lot of experience in handling large groups. We like to ensure each guest has an enjoyable stay. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018

You cannot go wrong staying at this Hyatt Place. I can't say enough about the staff. Since these locations are all pretty much the same, it's ALL about the staff and their service. I would have given them 15's if I could have!

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
1  Thank V5847BZandreap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 28 May 2018

Hi V5847BZandreap,

I appreciate the wonderful comments on our team. They work very hard to ensure the needs of our guests are met. It was a pleasure to have you with us and we look forward to your next stay!

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Reviewed 21 May 2018

Visiting Richmond on business, excellent service, attentive staff, lovely breakfast and very quiet, peaceful room! Enjoyed all aspects of hotel. Will definitely be returning in the future. Made me a Hyatt fan!

  • Stayed: May 2018, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank kathleenmattone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 28 May 2018

Hi kathleenmattone,

I am extremely happy to hear we made you a “Hyatt fan!” That certainly says a lot! I am so glad you enjoyed every aspect of your experience and I cannot wait to have you with us again.

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Reviewed 14 May 2018

Hyatt Place lived up to its corporate reputation. A reputation that is well deserved in the hotel accommodation industry. I was very pleased with all aspects of this property, its location, design, staff, and amenities.

  • Stayed: May 2018, travelled solo
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Review collected in partnership with Hyatt Hotels
Thank tttraveler072018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 15 May 2018

Hi tttraveler072018,

Wow! What a great review! Thank you so much for the high praises on our hotel. I am delighted you enjoyed your stay and hope to be of service to you in the near future!

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Reviewed 8 May 2018

Clean, spacious rooms and sufficiently appointed. Breakfast is a full hot breakfast. We were on the 1st floor during a tournament, so lobby/bar was loud plus running to the pool so it was noisy. Also, our room was next to the utility room and there was a buzzing all night. No walkable restaurants. Extremely close to Arboretum which we didn't have time to visit. Lovely spacious rooms. Would stay again and avoid the 1st floor. Lobby is loud with open design.

  • Stayed: May 2018, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Cynthia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica E, General Manager at Hyatt Place Richmond / Arboretum, responded to this reviewResponded 15 May 2018

Hi Cynthia H,

Thank you for the review. Our guest preferences are important to us. We will be happy to update your profile and place you on a higher floor on future stays. We look forward to your next trip!

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