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Grand Hotel Zell am See
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Reviews (638)
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All reviewslake viewhalf boardski shuttlemain buildingreception stafffamily roomfantastic hotelper dayfree minibuszell amevery nightjunior suitevisited this hotelour waiterrestaurant staffover christmasbreakfast and dinner
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4 - 9 of 638 reviews
Reviewed 4 weeks ago via mobile

I have booked 2 night in this hotel, when we came the stuff was more welcoming, and they give as a drink while we are waiting, the location of the room was fabulous, but i want to add a small comment which is if they add an coffee machine in the room it would be good,
They park the car and if you want the car they bring it fast.
The breakfast was good and we enjoyed

Stayed: April 2018, travelled as a couple
Thank Salem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this reviewResponded 3 weeks ago

Dear Salem A, thank you for your gread feedback. It was a pleasure to have you here. We want to add, it depends on the category of room if there is a coffee machine in the room or not.
We hope for your understanding and hope to welcome you another time again at the GRAND HOTEL ZELL AM SEE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed at this hotel 7-14 April 2018. My party included my son and daughter and 3 grandchildren, a total of 9 people. The hotel is located in a prime position. Our adjacent rooms were clean, tidy and very comfortable each with lake and mountain views. The staff were fantastic, the food was varied and catered for all our needs. We will be going again.

Room Tip: All rooms have lake and mountain views and space for cots and a sofa bed.
Stayed: April 2018, travelled with family
Thank Bodelva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this reviewResponded 3 weeks ago

Dear Bodelva, we look forward to welcome you soon again. Thank you for your great feedback. We send you kind regards from the entire GRAND HOTEL Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018

Grand Hotel in Zell am See is a beauty! I enjoyed staying in this elegant hotel with my wife during our son's Icehockey tournament in Zell am See. A 5 minutes walk thru beautiful Zell am See and you're at the ice rink, just perfect.
The weather was superb which of course made our stay even more pleasant, sitting outside on the terrace overlooking the lake was my favorite place to relax in the afternoon. Our room was perfect with nice balcony that gave us a view of the lake the snow capped mountains.
We booked the half-board which was an excellent deal considering the 5 course meal that came with it. The chef at the Grand Hotel prepared every dish like a piece of art, pleasant to the eyes and it tasted wonderful - every evening. Consistency is a virtue!
I can highly recommend this beautiful hotel at any time of the year - lovely down with friendly people that are not burned out by tourists.

Room Tip: Stay in the main building, it's very beautiful and the views are the best.
  • Stayed: April 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this reviewResponded 3 weeks ago

Dear Richard B, first of all we want to thank you for your great feedback. It was a pleasure to have you here and we hope to welcome you soon again in Zell am See and at the GRAND HOTEL ZELL AM SEE. We send you kind regards from the entire GRAND HOTEL team.

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Reviewed 25 March 2018 via mobile

The hotel is beautiful and the views of the lake are stunning. Food was generally good, a couple of bland meals, the most tasty was the health range! The service was faultless and the bus transfers to the lifts perfect, I don't think we ever waited for more than a minute at either end of the day! Great location for apres ski, close to all of the bars and live music. Apart from one evening, there was no music played at dinner. The after dinner music was dated.
Would definitely visit again.

Stayed: March 2018, travelled as a couple
Thank H0lidayEm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this reviewResponded 11 April 2018

Dear H0lidayEmm, first of all we want to thank you for your great feedback. It was a plesure to have you here and great to hear that you enjoyed your journey, We regret that we could not convince from the music entertainment. Soon we will discuss the music entertainment for the coming winter and certainly we will talk as well about your comment here. We send you kind regards from the entire GRAND HOTEL Team.

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Reviewed 24 March 2018

We can compare our stay in this hotel last year and this year. Cleaning has been inmproved very much since last year stay. Staff is very friendly. It's one of few hotels in town with great view to the lake. It's also kids friendly hotel. My little kid liked kids room very much. Using swimming pool depends on hours. Morning is ok, but evening might be super busy. We had 6 kids occupying all pool with no chances to swimm for somebody else. I got impression that food has also improved since last year.

Room Tip: Room without stairs is better
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this reviewResponded 11 April 2018

Dear Lina R, great to hear you enjoyed your journey again at the GRAND HOTEL. Certainly we hope to welcome you next year again. And of course we always to improve our services and a new pool area is planned for the next 2-3 years.

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