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Traveller rating
786
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121
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All reviews double tree warm cookies front desk great location french quarter valet service restaurant staff canal street harrah's casino great stay within walking distance valet parking convention center would stay here again warehouse district mardi gras bourbon st
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Reviewed 4 weeks ago via mobile

This hotel was fine and had what we needed, but what we really loved was the staff—especially the valet guys, who were working hard all day long. Lamonte, Lee, and Kerry went above and beyond to help us get our bags and get a taxi when we needed one. They were fantastic and friendly!

Date of stay: May 2021
Trip type: Travelled with friends
Thank 634ragand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 4 weeks ago

634ragand,
We sincerely appreciate the shout out to Lamonte, Lee, and Kerry! They are all truly a great assets to our team and thank you for recognizing them. We hope that you come back if you are ever in the area!

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Reviewed 4 weeks ago

I've have lived in NO in years past and now visit annually. First time in 1-1/2 years since Covid began. The city has started to recover, all the restaurants are short of staff, taxis are almost gone, victim of Covid and Uber. We gave up trying to get a taxi and took one of the tricycle bikes that popped up, it was great. The staff at the Doubletree are very friendly and helpful. The doormen are great with luggage. The car valets were all very helpful, Lamonte Kerry stood out.

Date of stay: May 2021
    • Location
    • Sleep Quality
    • Service
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 4 weeks ago

John H,
We are glad that your fits trip back to our city was a great one in part due to the hospitality of our team. We thank you for the nice review and hope you will consider us again if you make it back to Nola!

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Reviewed 4 weeks ago via mobile

First time staying at the Doubletree hotel by Hilton in New Orleans. Had a great time being back in New Orleans for the first time since the pandemic.. Special recognition toThe valet LaMonte Kerry was very helpful. We engaged in conversation about a Tesla charger for my electric vehicle. Hopefully the next time I’m back in New Orleans the Doubletree well have a Tesla destination charger.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank Coastal20584580523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 4 weeks ago

Coastal20584580523,
We are very delighted to know that you had a wonderful experience at our hotel and that our team was helpful during your stay. We will definitely consider adding a Tesla charger to the property. We appreciate the review and can't wait for you to return!

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Reviewed 4 weeks ago

cannot say enough amazing compliments for Lamante in valet.. polite efficient kind fun thoughtful and respectful.

shout out to Brianna behind the desk who was also polite efficient and cheery

and just respect for Jake .. gentle kind salt of the earth

if America will let good people like this work hard and treat people well, our country will be strong again.

clean room and quick attention to requests

Date of stay: May 2021
Trip type: Travelled with friends
Thank annwH5442XH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 4 weeks ago

annwH5442XH,
Wow, thank you so much for the glowing compliments about our team. We appreciate you for taking the time to recognize them and we cannot agree more that being nice and polite goes a long way. We hope you return soon when your travels bring you back to Nola.

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Reviewed 4 weeks ago

The hotel is nice. We had a nice stay. The Valet staff was always our go to for advice on where to go and how to get where we needed to be. Lamonte and Kerry were so helpful our whole stay. Even offering to help us load our car when they saw us leaving!

Date of stay: May 2021
Trip type: Travelled with family
Thank kristenhD3833DJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 4 weeks ago

kristenhD3833DJ,
We appreciate the nice review and are happy that our team made sure you well taken care of. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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