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All reviews heater provided vegetarian food hotel is situated nuwara eliya town breakfast buffet welcome drink rooms are spacious the hotel staff tuk tuk
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7 - 12 of 156 reviews
Reviewed 29 September 2018 via mobile

The experience is super there is no words to say. It’s great place to stay staff friendly caring and pleasant and they made us feel special and comfortable specially front team. Rooms are nice and clean. Food was tasty. The best hotel in nuwaraeliye.

See you soon definitely..

Next time we hopefully will get a WiFi and heater

Stayed: September 2018, travelled with family
2  Thank SHALIKA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Ray H, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 2 October 2018

Dear Guest,

Ayubowan!

Greetings from Oak Ray Hotels!

We are truly happy that every one of our team assisted you in taking away great memories of your visit and thank you for taking the time to express your comments, which is appreciated very much.
We will continue to strive and improve our product and services in order to ensure an even better experience in the future.

We look forward to welcoming you once again at OakRay Tea Bush on your next visit.

Thank you,
Manger Oak Ray Summer Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2018 via mobile

Friendly staff, all were very helpful from the start. Good location looking down onto the main area of Nuwara Eliya, view for breakfast was amazing even the dinner in the hotel was good. It’s better if you could fix centre heater to the rooms since it’s a large room the normal heater what you kept wasn’t enough, other than that all good. Overall we were happy with our 1 night stay.

Stayed: September 2018, travelled with family
3  Thank shiwangi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Ray H, Senior Receptionist. at Oak Ray Summer Hill Breeze, responded to this reviewResponded 25 September 2018

Dear Guest,

Ayubowan!

Greetings from Oak Ray Hotels!

We are truly happy that every one of our team assisted you in taking away great memories of your visit and thank you for taking the time to express your comments, which is appreciated very much.
We will continue to strive and improve our product and services in order to ensure an even better experience in the future.

We look forward to welcoming you once again at OakRay Tea Bush on your next visit.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

Non Insulated rooms, wind noise all night, stained and dirty blankets which spoilt the stay experience. Restaurant staff very polite and helpful. Several calls to housekeeping no understanding of regular travellers. Had to sleep with bed sheets not a pleasant experience at all.

Stayed: July 2018, travelled with family
1  Thank Asit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Ray H, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 18 September 2018

Dear Guest,

Ayubowan!

Greetings from Oak Ray Hotels!
We wish to express our deepest gratitude to you for the kind sentiments expressed by you. We are truly happy that you enjoyed the overall ambience of the hotel, its culinary offerings, other facilities and service proffered.

It gives us great pleasure to note that you had a relaxing break with us.

We look forward to welcoming you once again at Oakray
Thank you
Manager_OakRay Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018 via mobile

We passed this place for our dinner and lunch which was super tasty and valuble for the price which is located on top with a great view of gregory lake. The staff treated with a smile even though we were outsiders. A day which was much memorable.

Stayed: August 2018, travelled as a couple
Thank Abnush1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Ray H, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 18 September 2018

Dear Guest,

Ayubowan!

Greetings from Oak Ray Hotels!

We are truly happy that every one of our team assisted you in taking away great memories of your visit and thank you for taking the time to express your comments, which is appreciated very much.
We will continue to strive and improve our product and services in order to ensure an even better experience in the future.

We look forward to welcoming you once again at OakRay Tea Bush on your next visit.

Thank you,
Manger Oak Ray Summer Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018 via mobile

This place was visited last week with my family. This is an awesome place with with nice view. Specially night time. Place was very neat and clean. Moreover the staff was so friendly, decent and well practiced for perfect customer care.

Stayed: August 2018, travelled with family
1  Thank thilinib91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Ray S, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 20 August 2018

Dear Guest,

Ayubowan!

Greetings from Oak Ray Hotels!

We are truly happy that every one of our team assisted you in taking away great memories of your visit and thank you for taking the time to express your comments, which is appreciated very much.
We will continue to strive and improve our product and services in order to ensure an even better experience in the future.

We look forward to welcoming you once again at OakRay Tea Bush on your next visit.

Thank you,
Manger Oak Ray Summer Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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