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“Awful experience even before reaching the resort!”

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Abing Terrace Resort - Retreat Center
Ranked #4 of 10 Tegalalang B&B and Inns
Reviewed 16 June 2016

I made a booking via booking.com for August 2016 and I asked the hotel via email to confirm the booking. They didn't reply for one week so I decided to send them a reminder email. No reply again from their side.
Then I sent them facebook messages and finally they replied but the reply was shocking.
I was informed that the hotel is rennovated and the renovation will last at least until August. So why on Earth they are accepting reservations when the hotel is a bulding site at the moment?
For me this is unacceptable. If I hadn't sent several emails to them I would have arrived at the resort and I would have had a big dissapointment.
The resort tried to offer me a room in the resort they are building now - Honai Resort but at 120$ per night when the room booked at Abing was less than 100$.
I found the email sent by the resort unacceptable knowing that they want to take the money of the customers without informing them that the resort can't accommodate them and probably they will move the customers somewhere else.
Be aware if you book Abing not to end up in a more expensive place because the resort is still selling rooms (on agoda for example) that are under renovation.

  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mikiduta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 43 reviews

A TripAdvisor Member
Cleveland, Ohio
11
Reviewed 26 March 2016 via mobile

Abing is lush and includes spectacular views. The pool is especially beautiful with amazing jungle surrounding it and so many huge flowers! The staff exhibits a lot of heart which makes the place even more special. They definitely aim to please. A wonderful experience for our entire group who spent a week here on a yoga retreat. The yoga deck is a perfect place to get your down dog on if you are a yogi!

Stayed: March 2016, travelled on business
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2016 via mobile

This is the best new year eve ever for our family, this place is so quite so we really had our quality time. When we want something different we just drive for about 10mnt to downtown and get back to enjoy the view & fasility of this resort.. As a yoga lover I feel found great place for do yoga. Entire family feel happy and really love this place. We have plan to visit again and again

Stayed: December 2015, travelled with family
Thank devipablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2015 via mobile

We spent 3 night @the resort and we liked It. It is far from the noise, Thats why we booked It and It was nice to be and sleep in a "jungleretreat". No sounds of trafic :) First two Day It felt like a private house cos we didnt met with other guests. We liked the friendly Staff, the drivers and the Open shower, the food was ok but dont expect much. Around is the ricefield get your trekking shoes and go on!

Stayed: December 2015, travelled as a couple
Thank anika_medvegy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2015

We held a yoga retreat recently at this resort and we must said we had a wonderful experience at this resort. This place is so quiet and it is very suitable for yoga retreat, not to mention about the environment, surrounded by the trees, flowers and paddy field! Special thanks to the management team, Wulan and Pak Gusti, wonderful services and arrangement prior and during our stay at the resort.

  • Stayed: November 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank WilfredKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abing Terrace Resort - Retreat Center

Address: Banjar Kebon | Ubud, Tegalalang 80561, Indonesia
Region: Indonesia > Bali > Tegalalang
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Tegalalang
Price Range: HK$782 - HK$1,174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Abing Terrace Resort - Retreat Center 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Abing Terrace is one of the best spot in Bali to do a retreats. It's strategic location, relatively near from downtown Ubud yet hidden in lush jungle of Tegallalang. Our yoga studio is big and open, with stunning rice field view and beautiful sound of mother nature ensure you to have amazing experince while doing yoga or meditating. ... more   less 
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