Mike Fowler the owner greeted us. He was very nice and knowledgeable. We had an appointment for a class and were "asked what do you want to make and what glaze do you want?" Which I wasn't expecting since I figured it was going to be very generic but it wasn't. We had a great instructor that understood I was a total novice. Once you make what you want, (cup, mug, small bowl or small container) they will do all the other steps and ship the final product in about 8 wks. If you need items for gifting they have pieces for sale too. A very enjoyable experience.
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