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All reviews donut holes trolley station parking garage biscuits and gravy ripley's aquarium within walking distance family suite free breakfast the cottages yogurt clean rooms great place to stay first floor very nice hotel balcony overlooking the breakfast area would stay here again
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Reviewed 26 September 2017

We stayed at the property for 4 days in September and really enjoyed ourselves. Very centrally located with free parking and access to the tram right across the road at the Aquarium. Nice breakfast. Rooms were clean and good size. Short drive to the Great Smokey Mountain Park which has lots to see. We were there during the car show in Pigeon Forge so very very busy yet fun to visit. Lots of good restaurants and shopping in the area. Construction in the area a little unsightly and noisy off our balcony.

Room Tip: As far away from the construction as possible. Second floor was our preference.
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank CanuckontheGo56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this reviewResponded 12 October 2017

Thank you for taking the time to share your feedback - we very much appreciate your business and look forward to serving you again in the future.

Kindest regards,
the Greystone Lodge on the River

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

First time staying here was very pleased. Very clean newly renovated rooms bathroom was very nice and clean comfortable beds! Great location we walked everywhere from the room! Very easy and quick check in and out. Will stay again!

Stayed: September 2017, travelled as a couple
Thank skwilson1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this reviewResponded 12 October 2017

We are honored you feel we earned a 5 star review! Thank you for your comments and also for choosing the Greystone Lodge - we very much appreciate your business and look forward to serving you again and again!

Kindest regards,
Greystone Lodge on the River

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Reviewed 25 September 2017

Hotel room has been remodeled since last stay 3 years ago and very nice. Was disappointed to see construction with noise starting around 6:30 each morning..although it was not hotel's fault. Breakfast was good but very, very crowded! Overall still a good place to stay and would stay here again because of the convenience to area attractions.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Betty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this reviewResponded 12 October 2017

Thank you for taking the time to share your feedback - we very much appreciate your business and look forward to serving you again in the future.

Kindest regards,
the Greystone Lodge on the River

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

I went with a group of 4 including a toddler, the room was spacious and clean. The location is perfect and the calming sound of the creek was relaxing, despite there being construction next door, you couldn't hear much of the construction noise. Highly recommend it!

Stayed: September 2017, travelled with family
Thank bibi7904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this reviewResponded 12 October 2017

We are honored you feel we earned a 5 star review and that your stay with us was AMAZING! We certainly like to hear that ! Thank you for your comments and also for choosing the Greystone Lodge - we very much appreciate your business and look forward to serving you again and again!

Kindest regards,
Greystone Lodge on the River

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Reviewed 23 September 2017 via mobile

This is the second time we've stayed here. Very nice and very clean. We also got 10% off because we had stayed here before. They love repeat business! Rooms are clean and the creek outside the rooms make it a nice peaceful place to stay. You can also park in the garage close to your room. You can walk to anything you want to in Gatlinburg in a few minutes.

Stayed: September 2017, travelled as a couple
Thank 856wesleyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this reviewResponded 12 October 2017

We are honored you feel we earned a 5 star review! Thank you for your comments and also for your loyalty - we very much appreciate your business and look forward to serving you again and again!

Kindest regards,
Greystone Lodge on the River

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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