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Reviews (1,152)
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Traveller rating
619
79
106
78
270
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31 - 36 of 1,152 reviews
Reviewed 28 August 2022

The cabin is poorly maintained. Kitchen light worked when it wanted to,not when we wanted it to. The head and foot board on the lower level bed weren’t even attached. Hot tub was a joke it leaked and the jets didn’t work. We called to have it fixed and that was a big waste of time . And the spider’s were totally ridiculous. I don’t know who owns this cabin , but I get the impression that they are not hands on owner’s . And the rental company is just sucking money out of it.

Date of stay: August 2022
    • Location
    • Cleanliness
    • Service
Thank L997DBandyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 August 2022 via mobile

Don’t stay here. Filthy, uncleared cabins. Dirty hot tub. Poor customer service. Just awful. Had multiple issues from the moment we walked in the door. This company has no quality control and supervisors give lip service to renters. I can’t say enough about how bad this was. And so far, no compensation.

Date of stay: August 2022
Trip type: Travelled with friends
Thank Ashtonariel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 August 2022 via mobile

Great last minute condo rental. Little outdated but had everything we needed. View was AMAZING!! SAW 4 BEARS on the property. Cheaper than a hotel!! Clean and Comfortable and Relaxing! Would rent again!!

Date of stay: August 2022
Trip type: Travelled as a couple
Thank lorihU9521LJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 August 2022

We had a great stay at the Big Bear Retreat cabin. We had 27 soccer girls and 3 chaperones in our party. The girls enjoyed the arcade games and jacuzzi after long days of playing. We will book another stay with this company.

Date of stay: August 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank territA1956LL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 August 2022

Our family had a great stay with this company. We did call for assistance upon arrival due to a broken chair, jacuzzi not working and light bulbs out. That next morning someone was out to replace bulbs and get the jacuzzi working. Overall, we would go back!

Date of stay: August 2022
Trip type: Travelled with family
Thank jolenep794
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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