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Reviews (1,395)
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730
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31
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All reviewsgreat locationcreek view roomcreek sidewithin walking distanceparking lotober gatlinburgroom was cleanthe breakfast areapark entranceconvention centerfirst floorfree breakfastpool and hot tubking roomhot breakfastwould stay here againgas fireplace
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7 - 12 of 1,395 reviews
Reviewed 4 weeks ago via mobile

The rooms are extremely small...... Beds are so so.....not so quiet at night as it’s on the parkway....lots of foot traffic at night....breakfast is ok .....next door to the Ober so saves money on downtown parking.

Stayed: June 2018, travelled with family
Thank SilkedGoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaina L, Front Office Manager at Hampton Inn Gatlinburg, responded to this reviewResponded 3 days ago

Thank you for the feedback. We love hearing from our guests, and of course, we greatly appreciate you staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We come up to the mountains about every six weeks, this is our first stay at the Hampton Inn, We absolutely fell in love with it. From the moment we arrived the manager Shaina was very accommodating and the sweetest I have had the pleasure of meeting. Earl the maintenance. The beds comfortable and wished we could have slept in longer the next day. Room was sparkling clean too. We will be back and soon hoping to stay at this location again.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Susie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer W, Guest Relations Manager at Hampton Inn Gatlinburg, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to respond to our guest services survey. We appreciate your feedback, and take your comments and suggestions seriously. We are pleased to see that you had no issues during your stay and we hope to see you the next time you visit Gatlinburg. We appreciate our repeat guests such as yourselves and are so happy to have you here each and every time you visit. Please call us if we can be of service in the future and thank you again for your loyalty to the Hampton brand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

One night stay in a king bedroom on first floor. Average Hampton look/style inside and outside of rooms. Couples stay. We had a jetted tub, but it was smaller than we had hoped for; it was just a little wider than an average tub. The location is convenient and the breakfast on Sunday morning included: biscuits and gravy, sausage patties, scrambled eggs, oatmeal, various pastries, yogurt cups, fresh fruit, and probably a few other things I am missing. Overall a comfortable stay.

Room Tip: Stayed in a corner room furthest away from lobby/front desk; it was very quiet.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank chizack12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaina L, Front Office Manager at Hampton Inn Gatlinburg, responded to this reviewResponded 3 days ago

Thank you for the comments and your feedback; we greatly appreciate them. We hope you enjoyed your stay with us while in Gatlinburg, and hope to see you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We just dropped in with no reservation , they took care of us for the week, had Creekside room , was very clean, and nice!! Had free hot and cold breakfast every morning. If you forget anything like toothbrush or razor, any hygiene products they will give you complimentary one!! Really loved our stay and didn't break the bank !!

Stayed: June 2018, travelled with family
Thank mikerD7634EV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer W, Guest Relations Manager at Hampton Inn Gatlinburg, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to respond to our guest services survey. We appreciate your feedback, and take your comments and suggestions seriously. We are pleased to see that you had no issues during your stay and we hope to see you the next time you visit Gatlinburg. We appreciate our repeat guests such as yourselves and are so happy to have you here each and every time you visit. Please call us if we can be of service in the future and thank you again for your loyalty to the Hampton brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Location, staff and cleanliness of hotel were excellent. Pull out couch bed not very comfortable and vending machine for beverages.took money but did not give soda or money back. Pool area looked great but we did not use it this time

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank christine19502018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer W, Guest Relations Manager at Hampton Inn Gatlinburg, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to respond to our guest services survey. We appreciate your feedback, and take your comments and suggestions seriously. We are pleased to see that you had no issues during your stay and we hope to see you the next time you visit Gatlinburg. We appreciate our repeat guests such as yourselves and are so happy to have you here each and every time you visit. Please call us if we can be of service in the future and thank you again for your loyalty to the Hampton brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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